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Problem Possible Reasons The Easy Solution
The drip tray is inserted in
wrong orientation.
Remove the locking pins and fold up the lid of the appli-
ance. Then turn the drip tray by 180°. See: ‘Emptying
the Drip Tray’.
The bag is not airtight. Use another bag or reseal the bottom of the bag.
Parts of the contents in
the bag perforate the bag
during evacuation.
Remove sharp-edged items (e.g. bones) from the bag or
turn the edges inwards. Wrap sharp-edged items in kit-
chen towel. Use an new bag. Use a vacuum container.
The vacuum gaskets on
the lid and base of the
appliance are not installed
correctly, not clean, worn
out, or damaged.
Carefully clean the vacuum gaskets by dabbing with a
soft damp cloth. Ensure that the lower vacuum gasket is
placed correctly in the groove around the vacuum cham-
ber. If the problem persists, send the appliance to an
authorized Service centre for examination and repair.
Air flows back into the
evacuated bag.
Particles (Powder) or
liquids are in the sealing
area of the bag.
The upper rim of the bag must be completely clean and
dry for making a good seal. Cut off the upper rim of the
bag and wipe clean the top of the bag. Perhaps, remove
some material from the bag to leave some more free
space on top of the bag.
Select the MOIST setting for vacuum sealing to avoid that
powders and liquids are sucked in.
You did not position the
bag correctly for vacuum
sealing.
For making a good seal, spread out the upper rim of the
bag smooth and without any folds. Cut off the upper rim
of the bag and reseal the bag.
Parts of the contents in
the bag perforated the
bag during evacuation.
Remove sharp-edged items (e.g. bones) from the bag or
turn the edges inwards. Wrap sharp-edged items in kit-
chen towel. Use an new bag. Use a vacuum container.
The food is not suited for
vacuum sealing.
Naturally, some types of food produce gases during sto-
rage. These foods are not suited for vacuum sealing (see:
‘Tips for Best Results’).
The food has gone bad. Perishable food produces gases when going bad.
In these cases, discard the food!
The bag is not sealed suf-
ficiently.
The appliance is overhe-
ated and/or melting the
foil of the bag.
Ensure that you have given the appliance sufficient time
to cool down. Wait 60 seconds between seals. Unplug
the appliance and leave it cool down for 30 minutes with
the lid open.
65


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