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Problem Reason The Easy Solution
Too much liquid accumu-
lated on the grilling plate
during cooking and ran
down over the rim of the
grilling plate.
Some food give off a lot of liquids, when heated (e.g.
fruit). Additionally, frozen food will be covered quickly by
a thick layer of hoar frost and ice, after being taken out of
the freezer. Defrost frozen food and dab dry very wet food
before grilling.
The grilling plate power
socket is getting unusually
hot during operation.
The electrical connection
of the grilling plate is
moist, polluted, damaged,
or corroded.
Unplug immediately and let the appliance cool
down. Check the grilling plate power socket and the
electrical pins at the grilling plate. These parts must be
always dry, smooth, and clean. Do not operate the appli-
ance when the electrical connection is damaged or out of
order in any way! Get in contact with an authorised ser-
vice centre for examination and repair.
The grilling plate sticks to
the power socket and/
or support and cannot be
removed.
You tilted the grilling
plate, while attempting
to pull it up and out of
the power connector and
support.
Always hold the grilling plate level and pull it vertically
upwards to remove it from the appliance.
The pins of the grilling
plate stick in the power
socket or support.
Always hold the grilling plate level and pull it vertically
upwards to remove it from the appliance. Perhaps, you
need to hold the housing of the appliance down, whi-
le carefully loosening the grilling plate from the power
socket or support. Then try again. Check whether the pins
of the grilling plate are polluted. If required, carefully cle-
an the pins. Do not leave any residues of food dry on the
parts of the appliance.
The pins of the grilling
plate are corroded or bent.
If the pins are corroded or bent, you need to exchange the
grilling plate. Get in contact with your vendor.
Handle the grilling plate with care. Do not place any heavy
objects on the grilling plate. Do not use violence.
65


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