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SOLVING PROBLEMS
If any problems occur during operation, you will find solutions in this section.
Problem Reason The Solution
Milk is not frothing •Startwithcold,freshmilk.
Do not re-foam already heated
milk. Try reducing milk volume
in jug.
Appliance is not heating. The jug is not placed properly
on the power base.
The process has not yet been
started.
•Ensurejugiscorrectlypositi-
oned onto power base.
•PressSTARTbuttononce
to switch on the appliance;
thereafter, the start button lights
up red.
Frothing disc is not mo-
ving or is dislodged.
Frothing disc is not inserted
correctly.
1. Stop operation.
2.Removeliquidfromjug.
3. Make sure the jug is cool
enough to touch and insert disc
firmly into jug.
4.Refilljugwithliquid.
Ingredients are not
melting.
Ingredients have been added
before milk has warmed up.
•AllowtheLatteMagicto
heat for a few seconds before
adding ingredients.
Milk is too cold or too
hot.
Too much or too less milk in
the jug.
•Alwaysoperatetheappliance
betweenMINandMAXfilling
marks (inside the jug).
The appliance suddenly
stops.
Power failure.
The overheat protection is
active.
•Ensurethatthepoweroutlet
is live.
•Unplugtheapplianceand
wait for the appliance to cool
down (approx. 30 seconds).
Thereafter you can continue
working as usual.
CARE AND CLEANING
After each use it is important that you properly clean the appliance. You should rinse the
jug in cold water prior to frothing.
IMPORTANT: Careless handling can cause water to permeate the bottom of the jug and
causes damage to the electronic components and risk of fire, electric shock and overhea-
ting. Never immerse the jug in water to avoid damages. Attend to following details: Do not
immersethejug,powerbaseorpowercordinwateroranyotherliquid.
ATTENTION: The jug, lid, milk frothing spiral, milk stirrer and power base are not dish-
washer safe.
Cleaning of the Power Base
• Alwaysunplugthepowerbasebeforecleaning.
35


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