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TROUBLESHOOTING
Possible problem Easy solution
The mince is not fine enough. Use a smaller grinding disc and/or mince the ingredients more then
once.
There are still ingredients in the
feed tube but no mince is coming
out of the mincer.
The mincer is blocked. Turn the appliance off immediately and operate
according to the instructions ›Clear a blocking‹.
The motor stops running while
operating.
The overload protection might got activated. Turn the appliance off
immediately and operate according to the instructions ›Clear a blocking‹.
After cleaning the motor does not
get started again when turning the
appliance on.
• Is the power cord plugged in?
The motor might be blocked with some hard substance (for example
a bone). Turn the appliance off immediately and pull the plug.
Disassemble and clean the appliance. Operate according to the
instructions ›Care and cleaning‹.
If the problem is not solved after the cleaning, take the appliance for
technical maintenance and repair to an authorised service centre.
The mincer blocks up permanently
while operating.
To ensure that the mincer does not seize, never operate it under
excessive pressure. Operate in a slow and constant pace. Do not try
to rush the procedure by pushing down the meat with force.
For mincing hard ingredients really fine start with the grinding disc
with the bigger holes. Mincing the second time use the finer mincer
plate.
The worm housing moves or loose-
ned while operating.
The screw plug loosened. Turn the appliance off immediately. Press the
worm housing with one hand against the motor housing using the other
hand to tighten the screw plug turning it clockwise.
The mince leaks out at the side of
the closing ring.
The closing ring is not screwed on tight enough. Turn the appliance off
immediately and then pull the plug. Tighten the closing ring but do not
overwind the winding. If the problem still occurs disassemble and clean
the appliance.
43


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