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Avoiding theft
Remove the device and mount from sight when not in use.
Remove the residue left on the windscreen by the suction
cup.
Do not keep your unit in the glove compartment.
Register your device using the Garmin Express software
(garmin.com/express).
Restarting the Device
You can restart your device if it stops functioning.
Hold the power key for 12 seconds.
Removing the Device, Mount and Suction
Cup
Removing the Device from the Mount
1
Press the release tab or button on the mount.
2
Tilt the bottom of the device upward, and lift the device from
the mount.
Removing the Mount from the Suction Cup
1
Turn the device mount to the right or left.
2
Apply pressure until the socket on the mount releases the
ball on the suction cup.
Removing the Suction Cup from the Windscreen
1
Flip the lever on the suction cup towards you.
2
Pull the tab on the suction cup towards you.
Changing the Fuse in the Vehicle Power
Cable
NOTICE
When replacing the fuse, do not lose any of the small pieces
and make sure they are put back in the proper position. The
vehicle power cable does not work unless it is assembled
correctly.
If your device does not charge in your vehicle, you may need to
replace the fuse located at the tip of the vehicle adapter.
1
Rotate the end piece anti-clockwise to unlock it.
TIP: you may need to use a coin to remove the end piece.
2
Remove the end piece, the silver tip , and the fuse .
3
Insert a new fast-blow fuse that has the same current, such
as 1 A or 2 A.
4
Place the silver tip in the end piece.
5
Push in the end piece and rotate it clockwise to lock it back
into the vehicle power cable .
Troubleshooting
The suction cup will not stay on my
windscreen
1
Clean the suction cup and windscreen with surgical spirit.
2
Dry with a clean, dry cloth.
3
Mount the suction cup (Mounting Your Device in an
Automobile, page 3).
My device is not acquiring satellite signals
Verify the GPS simulator is turned off (Navigation settings,
page 18).
Take your device out of multi-storey car parks and away from
tall buildings and trees.
Remain stationary for several minutes.
My battery does not stay charged for very
long
Decrease the screen brightness (Display settings, page 18).
Shorten the display timeout (Display settings, page 18).
Decrease the volume (Adjusting the volume, page 1).
Turn off the Wi-Fi radio when it is not in use (Wi
Fi settings,
page 18).
Put the device in power saving mode when not in use
(Turning the device on or off, page 1).
Keep your device away from extreme temperatures.
Do not leave your device in direct sunlight.
My device does not connect to my phone
Select Settings > Wireless Networks.
The Bluetooth option must be enabled.
Enable Bluetooth wireless technology on your phone and
bring your phone within 10 m (33 ft.) of the device.
Verify your phone is compatible.
Go to www.garmin.com/bluetooth for more information.
Complete the pairing process again.
To repeat the pairing process, you must unpair your phone
and device (Disconnecting a Bluetooth device, page 14) and
complete the pairing process (Pairing Your Phone and
Headset, page 13).
My device does not appear as a removable
drive on my computer
On most computers, the device connects using Media Transfer
Protocol (MTP). In MTP mode, the device appears as a portable
device and not as a removable drive.
My device does not appear as a portable
device on my computer
On Mac
®
computers and some Windows
®
computers, the device
connects using USB mass storage mode. In USB mass storage
mode, the device appears as a removable drive or volume, and
not as a portable device. Windows versions prior to Windows XP
Service Pack 3 use USB mass storage mode.
My device does not appear as either a
portable device or a removable drive or
volume on my computer
1
Disconnect the USB cable from your computer.
2
Turn off the device.
3
Connect the USB cable to your device and to a USB port on
your computer.
TIP: the USB cable must connect to a USB port on your
computer, not to a USB hub.
The device turns on automatically and goes into MTP mode or
USB mass storage mode. A picture of the device connected to a
computer appears on the device screen.
NOTE: if you have several network drives mapped on your
computer, Windows may have trouble assigning drive letters to
your Garmin drives. For information about assigning drive
letters, see the help file for your operating system.
Troubleshooting 21
25


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