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Do not place in high temperature environments, such as a
clothes dryer.
Do not store the device where prolonged exposure to extreme
temperatures can occur, because it can cause permanent
damage.
Cleaning the Device
NOTICE
Even small amounts of sweat or moisture can cause corrosion
of the electrical contacts when connected to a charger.
Corrosion can prevent charging and data transfer.
1
Wipe the device using a cloth dampened with a mild
detergent solution.
2
Wipe it dry.
After cleaning, allow the device to dry completely.
TIP: For more information, go to www.garmin.com/fitandcare.
Cleaning the Leather Bands
1
Wipe the leather bands with a dry cloth.
2
Use a leather conditioner to clean the leather bands.
Replacing the Bands
The device is compatible with 20 mm wide bands. Go to
buy.garmin.com, or contact your Garmin dealer for information
about optional accessories.
1
Slide the quick-release pin
À
on the spring bar to remove the
band.
2
Insert one side of the spring bar for the new band into the
device.
3
Slide the quick-release pin, and align the spring bar with the
opposite side of the device.
4
Repeat steps 1 through 3 to replace the other band.
Troubleshooting
Is my smartphone compatible with my
device?
The vívomove HR device is compatible with smartphones using
Bluetooth Smart wireless technology.
Go to www.garmin.com/ble for compatibility information.
My phone will not connect to the device
Bring the device within range of your smartphone.
If your devices are already paired, turn Bluetooth off on both
devices, and turn it back on.
If your devices are not paired, enable Bluetooth wireless
technology on your smartphone.
On your smartphone, open the Garmin Connect Mobile app,
select or , and select Garmin Devices > Add Device to
enter pairing mode.
On your device, hold the touchscreen to view the menu, and
select > > Pair Now to enter pairing mode.
Activity Tracking
For more information about activity tracking accuracy, go to
garmin.com/ataccuracy.
My step count does not seem accurate
If your step count does not seem accurate, you can try these
tips.
Wear the device on your non-dominant wrist.
Carry the device in your pocket when pushing a stroller or
lawn mower.
Carry the device in your pocket when actively using your
hands or arms only.
NOTE: The device may interpret some repetitive motions,
such as washing dishes, folding laundry, or clapping your
hands, as steps.
The step counts on my device and my Garmin
Connect account don't match
The step count on your Garmin Connect account updates when
you synchronize your device.
1
Select an option:
Synchronize your step count with the Garmin Connect
application (Syncing Your Data with Your Computer,
page 6).
Synchronize your step count with the Garmin Connect
Mobile app (Syncing Your Data with the Garmin Connect
Mobile App, page 5).
2
Wait while the device synchronizes your data.
Synchronizing can take several minutes.
NOTE: Refreshing the Garmin Connect Mobile app or the
Garmin Connect application does not synchronize your data
or update your step count.
My stress level does not appear
Before the device can detect your stress level, wrist-based heart
rate monitoring must be turned on.
The device samples your heart rate variability throughout the
day during periods of inactivity to determine your stress level.
The device does not determine your stress level during timed
activities.
If dashes appear instead of your stress level, be still, and wait
while the device measures your heart rate variability.
My intensity minutes are flashing
When you exercise at an intensity level that qualifies toward
your intensity minutes goal, the intensity minutes flash.
Exercise for at least 10 consecutive minutes at a moderate or
vigorous intensity level.
The floors climbed amount does not seem accurate
Your device uses an internal barometer to measure elevation
changes as you climb floors. A floor climbed is equal to 3 m
(10 ft.).
Avoid holding handrails or skipping steps while climbing
stairs.
In windy environments, cover the device with your sleeve or
jacket as strong gusts can cause erratic readings.
Tips for Erratic Heart Rate Data
If the heart rate data is erratic or does not appear, you can try
these tips.
8 Troubleshooting
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  • I have got a 3 year old Garmin watch that has very faint info on the face, I can hardly see it even when I have put the brightness up to the highest.
    Any info as to why ? Submitted on 27-8-2023 at 14:43

    Reply Report abuse
  • My Garmin watch’s face is so faint I can hardly see the information. I have set it to the highest position on Brightness. The Watch is 3 years old is it worn out ? Submitted on 27-8-2023 at 14:40

    Reply Report abuse


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Others manual(s) of Garmin Vivomove HR

Garmin Vivomove HR User Manual - German - 18 pages

Garmin Vivomove HR User Manual - Dutch - 18 pages

Garmin Vivomove HR User Manual - French - 18 pages


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