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Device Care
NOTICE
Avoid dropping your device.
Do not store the device where prolonged exposure to extreme
temperatures can occur, as it can cause permanent damage.
Never use a hard or sharp object to operate the touchscreen as
this may result in damage.
Do not expose the device to water.
Cleaning the outer casing
NOTICE
Avoid chemical cleaners and solvents that can damage plastic
components.
1
Clean the outer casing of the device (not the touchscreen)
using a cloth dampened with a mild detergent solution.
2
Wipe the device dry.
Cleaning the Touchscreen
1
Use a soft, clean, lint-free cloth.
2
If necessary, lightly dampen the cloth with water.
3
If using a dampened cloth, turn off the device and disconnect
the device from the power.
4
Gently wipe the screen with the cloth.
Avoiding theft
Remove the device and mount from sight when not in use.
Remove the residue left on the windscreen by the suction
cup.
Do not keep your unit in the glove compartment.
Register your device using the Garmin Express software
(garmin.com/express).
Restarting the Device
You can restart your device if it stops functioning.
Hold the power key for 12 seconds.
Removing the Device, Mount and Suction
Cup
Removing the Device from the Mount
1
Press the release tab or button on the mount.
2
Tilt the bottom of the device upward, and lift the device from
the mount.
Removing the Mount from the Suction Cup
1
Turn the device mount to the right or left.
2
Apply pressure until the socket on the mount releases the
ball on the suction cup.
Removing the Suction Cup from the Windscreen
1
Flip the lever on the suction cup towards you.
2
Pull the tab on the suction cup towards you.
Changing the Fuse in the Vehicle Power
Cable
NOTICE
When replacing the fuse, do not lose any of the small pieces
and make sure they are put back in the proper position. The
vehicle power cable does not work unless it is assembled
correctly.
If your device does not charge in your vehicle, you may need to
replace the fuse located at the tip of the vehicle adapter.
1
Rotate the end piece anti-clockwise to unlock it.
TIP: you may need to use a coin to remove the end piece.
2
Remove the end piece, the silver tip , and the fuse .
3
Insert a new fast-blow fuse that has the same current, such
as 1 A or 2 A.
4
Place the silver tip in the end piece.
5
Push in the end piece and rotate it clockwise to lock it back
into the vehicle power cable .
Troubleshooting
The suction cup will not stay on my
windscreen
1
Clean the suction cup and windscreen with surgical spirit.
2
Dry with a clean, dry cloth.
3
Mount the suction cup (Mounting and powering the Garmin
device in your vehicle, page 1).
My device is not acquiring satellite signals
Verify the GPS simulator is turned off (Navigation settings,
page 18).
Take your device out of car parks and away from tall
buildings and trees.
Remain stationary for several minutes.
The device does not charge in my vehicle
Check the fuse in the vehicle power cable (Changing the
Fuse in the Vehicle Power Cable, page 21).
Verify that the vehicle is turned on and is supplying power to
the power outlet.
Verify that the interior temperature of the vehicle is within the
charging temperature range indicated in the specifications.
Verify that the fuse is not broken in the vehicle power socket.
My battery does not stay charged for very
long
Decrease the screen brightness (Display settings, page 18).
Shorten the display timeout (Display settings, page 18).
Decrease the volume (Adjusting the volume, page 2).
Turn off the Wi-Fi radio when it is not in use (Wireless
network settings, page 18).
Put the device in power saving mode when not in use
(Turning the device on or off, page 1).
Keep your device away from extreme temperatures.
Do not leave your device in direct sunlight.
My device does not connect to my phone
Select Settings > Wireless Networks.
The Bluetooth option must be enabled.
Enable Bluetooth wireless technology on your phone and
bring your phone within 10 m (33 ft.) of the device.
Verify your phone is compatible.
Go to www.garmin.com/bluetooth for more information.
Complete the pairing process again.
Troubleshooting 21
25


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