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The mount does not hold my device in place
while I drive
For the best results, you should keep the vehicle mount clean
and position the device close to the suction cup.
If the device shifts position while you are driving, you should
complete these actions.
Remove the powered mount from the suction cup arm, and
wipe the ball and socket with a cloth.
Dust and other debris may reduce the friction in the ball and
socket joint and allow the joint to shift while you are driving.
Rotate the hinged arm toward the suction cup as far as your
windshield angle allows.
Positioning the device closer to the windshield reduces the
effect of jarring and vibration from the road.
My device is not acquiring satellite signals
Verify the location services feature is enabled (Enabling or
Disabling Location Services, page 19).
Take your device out of parking garages and away from tall
buildings and trees.
Remain stationary for several minutes.
The device does not charge in my vehicle
Check the fuse in the vehicle power cable.
Verify the vehicle is turned on and is supplying power to the
power outlet.
Verify the interior temperature of the vehicle is within the
charging temperature range indicated in the specifications.
In the vehicle fuse box, verify the fuse for the vehicle power
outlet is not broken.
My battery does not stay charged for very
long
Decrease the screen brightness (Display Settings, page 19).
Shorten the display timeout (Display Settings, page 19).
Decrease the volume (Adjusting Sound and Notification
Volume, page 19).
Put the device in power saving mode when not in use
(Turning the Device On or Off, page 2).
Keep your device away from extreme temperatures.
Do not leave your device in direct sunlight.
My device does not connect to my phone
Select Settings > Wireless Networks > Bluetooth.
The Bluetooth option must be enabled.
Enable Bluetooth wireless technology on your phone and
bring your phone within 10 m (33 ft.) of the device.
Verify your phone is compatible.
Go to www.garmin.com/bluetooth for more information.
Complete the pairing process again.
To repeat the pairing process, you must unpair your phone
and device (Deleting a Paired Bluetooth Device, page 14),
and complete the pairing process.
Appendix
Backup Cameras
Your device can display the video feed from one or more
connected backup cameras.
Pairing a BC
35 Backup Camera with a Garmin
Navigation Device
You must enable the WiFi setting on your Garmin navigation
device before you can connect to a camera.
The BC 35 wireless backup camera is compatible with some
Garmin navigation devices with Android. Go to garmin.com/bc35
for more information about device compatibility.
You can pair up to four BC 35 wireless backup cameras with
your compatible Garmin navigation device.
1
Update your navigation device to the latest software.
Your device may not support the BC 35 camera without the
latest software. For more information about updating, see the
owner's manual for your navigation device.
2
Turn on the Garmin navigation device, and bring it within 3 m
(10 ft.) of the camera.
3
Select > Tools > Cameras > > Garmin BC35.
4
Select your BC 35 camera from the list of available cameras.
NOTE: The pairing code or password is located on the
transmitter of the camera.
5
Select Setup, and position the guidance lines using the on-
screen arrows.
If the camera or vehicle is not ideally positioned to complete
the guidance line alignment, you can complete the alignment
later.
6
Select Save.
After you complete the pairing process with a camera for the first
time, it connects automatically to the Garmin navigation device.
Connecting a Wired Backup Camera
To connect a wired backup camera, you must purchase an
optional video mount accessory, which includes a 3.5 mm
composite video input jack. Go to garmin.com to purchase an
accessory mount. The video mount accessory is included with
some device models.
You can connect a wired backup camera and view the output on
the device screen.
1
Replace the original device mount with the video mount
accessory.
2
Plug the camera video cable into the video input jack on
the mount.
Viewing the Backup Camera
Your device shows video from the connected backup camera in
different ways, depending on how the camera is connected to
power.
1
Select an option to show video:
If the camera is connected to a reverse lamp
(recommended), place the vehicle into reverse.
The device automatically shows video from the backup
camera.
If the camera is connected to a steady power source,
select > Tools > Cameras to manually view the
camera.
22 Appendix
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