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Troubleshooting
My device is in the wrong language
You can change the device language selection if you have
accidently selected the wrong language on the device.
1
Hold MENU.
2
Scroll down to the last item in the list, and press START.
3
Press START.
4
Select your language.
Is my smartphone compatible with my
device?
The MARQ device is compatible with smartphones using
Bluetooth wireless technology.
Go to www.garmin.com/ble for compatibility information.
My phone will not connect to the device
If your phone will not connect to the device, you can try these
tips.
Turn off your smartphone and your device, and turn them
back on again.
Enable Bluetooth technology on your smartphone.
Update the Garmin Connect app to the latest version.
Remove your device from the Garmin Connect app and the
Bluetooth settings on your smartphone to retry the pairing
process.
If you bought a new smartphone, remove your device from
the Garmin Connect app on the smartphone you intend to
stop using.
Bring your smartphone within 10 m (33 ft.) of the device.
On your smartphone, open the Garmin Connect app, select
or , and select Garmin Devices > Add Device to enter
pairing mode.
From the watch face, hold MENU, and select Phone > Pair
Phone.
Can I use my Bluetooth sensor with my
watch?
The device is compatible with some Bluetooth sensors. The first
time you connect a sensor to your Garmin device, you must pair
the device and sensor. After they are paired, the device
connects to the sensor automatically when you start an activity
and the sensor is active and within range.
1
Hold MENU.
2
Select Sensors & Accessories > Add New.
3
Select an option:
Select Search All.
Select your sensor type.
You can customize the optional data fields (Customizing the
Data Screens, page 29).
My headphones will not connect to the
device
If your headphones were previously connected to your
smartphone using Bluetooth technology, they may connect to
your smartphone before connecting to your device. You can try
these tips.
Turn off Bluetooth technology on your smartphone.
Refer to the owner's manual for your smartphone for more
information.
Stay 10 m (33 ft.) away from your smartphone while
connecting headphones to your device.
Pair your headphones with your device (Connecting
Bluetooth Headphones, page 12).
My music cuts out or my headphones do not
stay connected
When using a MARQ device connected to headphones using
Bluetooth technology, the signal is strongest when there is a
direct line of sight between the device and the antenna on the
headphones.
If the signal passes through your body, you may experience
signal loss or your headphones may become disconnected.
It is recommended to wear your headphones with the
antenna on the same side of your body as your MARQ
device.
Since headphones vary by model, you can try moving the
watch to your other wrist.
Restarting Your Device
1
Hold LIGHT until the device turns off.
2
Hold LIGHT to turn on the device.
Resetting All Default Settings
You can reset all of the device settings to the factory default
values.
1
Hold MENU.
2
Select System > Reset.
3
Select an option:
To reset all of the device settings to the factory default
values and save all user-entered information and activity
history, select Reset Default Settings.
To delete all activities from the history, select Delete All
Activities.
To reset all distance and time totals, select Reset Totals.
To reset all of the device settings to the factory default
values and delete all user-entered information and activity
history, select Delete Data and Reset Settings.
NOTE: If you have set up a Garmin Pay wallet, this option
deletes the wallet from your device. If you have music
stored on your device, this option deletes your stored
music.
Acquiring Satellite Signals
The device may need a clear view of the sky to acquire satellite
signals. The time and date are set automatically based on the
GPS position.
TIP: For more information about GPS, go to www.garmin.com
/aboutGPS.
1
Go outdoors to an open area.
Troubleshooting 39
45


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