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Garmin DEZL 780 Manual

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Viewing Diagnostics and Malfunctions
If the Garmin eLog adapter detects a diagnostic event or
malfunction, an alert and an indicator appear in the app. A
diagnostic and malfunction indicator also appears in the status
bar or near the top of every screen.
No diagnostic events or malfunctions are detected.
A diagnostic event was detected.
A malfunction was detected.
Diagnostic events and malfunctions were detected.
You can view information about these alerts at any time. This
can be useful for correcting errors or adjusting driver
information.
Select the diagnostic or malfunction indicator.
The app displays information about the diagnostic or malfunction
alert and provides recommendations for how to correct it.
Diagnostic Definitions
Power Data Diagnostic Event: The adapter did not receive
power, or was not fully functional, for a period of time.
1
Check the vehicle diagnostic port connections.
2
Verify the adapter is firmly plugged into the vehicle
diagnostic port.
3
Review all affected driver logs for missing or incorrect
data.
Engine Synchronization Data Diagnostic Event: The adapter
failed to synchronize with the vehicle engine computer to
record required engine data for driver logs.
1
Check the vehicle diagnostic port connections.
2
Verify the adapter is firmly plugged into the vehicle
diagnostic port.
3
Review all affected driver logs for missing or incorrect
data.
Missing Required Data Elements Data Diagnostic Event: The
Garmin eLog system failed to obtain one or more required
data elements when recording driver logs.
1
Check the vehicle diagnostic port connections.
2
Verify the adapter is firmly plugged into the vehicle
diagnostic port.
3
Check the Bluetooth settings on the device running the
Garmin eLog app, and verify the device and the adapter
are connected.
4
Check the GPS settings on the device running the Garmin
eLog app, and verify the device settings allow location
positions to be shared with the Garmin eLog app.
5
Review all affected driver logs for missing or incorrect
data.
Data Transfer Data Diagnostic Event: A failure occurred with
the method for transferring roadside inspection reports.
Perform the following actions:
1
Check the Bluetooth settings on the device running the
Garmin eLog app, and verify the device and the adapter
are connected.
2
Verify all USB storage devices used to transfer roadside
inspection reports are operating correctly.
3
If you have not performed a data backup within the
previous seven days, back up your recorded Garmin eLog
data to a USB storage device.
Unidentified Driving Records Data Diagnostic Event: At least
30 minutes of unidentified driving was recorded within the
current 24 hour period, and over the previous 7 days.
• Drivers: Review and claim the unidentified driving time.
• Administrator: Review and assign the unidentified driving
time to the respective drivers.
Malfunction Definitions
Power Compliance Malfunction: The adapter did not receive
power, or was not fully functional, for a period of time. At
least 30 minutes of driving time may not have been correctly
recorded across all drivers over the past 24 hours.
1
Check the vehicle diagnostic port connections.
2
Verify the adapter is firmly plugged into the vehicle
diagnostic port.
3
Review all affected driver logs for missing or incorrect
data.
Engine Synchronization Compliance Malfunction: The
adapter failed to synchronize with the vehicle engine
computer to record required engine data for driver logs. At
least 30 minutes of inaccurate data may have been recorded
across all drivers over the past 24 hours.
1
Check the vehicle diagnostic port connections.
2
Verify the adapter is firmly plugged into the vehicle
diagnostic port.
3
Review all affected driver logs for missing or incorrect
data.
Timing Compliance Malfunction: The Garmin eLog system
failed to accurately verify the calendar date or time of day
required for driver logs.
1
Verify the adapter is firmly plugged into the vehicle
diagnostic port.
2
Check the Bluetooth settings on the device running the
Garmin eLog app, and verify the device and the adapter
are connected.
3
Check the date and time settings on the device running
the Garmin eLog app.
4
Review all affected driver logs for missing or incorrect
data.
Positioning Compliance Malfunction: The Garmin eLog
system failed to acquire valid location positions required for
driver logs. At least 60 minutes of inaccurate data may have
been recorded across all drivers over the past 24 hours.
1
Verify the Garmin eLog app is running and a driver is
logged in when driving the vehicle.
2
Check the Bluetooth settings on the device running the
Garmin eLog app, and verify the device and the adapter
are connected.
3
Check the GPS settings on the device running the Garmin
eLog app, and verify the device settings allow location
positions to be shared with the Garmin eLog app.
4
Review all affected driver logs for missing or incorrect
data.
Data Recording Compliance Malfunction: The Garmin eLog
system has reached the maximum storage capacity for driver
logs and cannot store or retrieve more logs.
1
Create a RODS report for each driver for record keeping
(Exporting and Saving a Record of Duty Status (RODS)
Report, page 19).
2
Log in as an administrator.
3
Back up the system data (Backing Up Data, page 17).
4
Remove unneeded files from the storage of the device
running the Garmin eLog app.
Data Transfer Compliance Malfunction: Multiple failures
occurred with the method for transferring roadside inspection
reports.
Perform the following actions:
20 Garmin eLog
… 26 …


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