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6.4 Indicator lamp in the charging station
For a fully functional installation, the indicator lamp in the charging station must emit a solid or flashing green light. If
something else appears, follow the troubleshooting guide below.
There is more help on www.gardena.com. If you still need help, please contact your local GARDENA representative.
Light Cause Action
Solid green light
Good signals No action required
Green flashing light
The signals are good and
ECO mode
is acti-
vated.
No action required. For more information on
ECO mode
, see
Settings on page 29
.
Blue flashing light
The boundary loop is not connected to the
charging station.
Check that the boundary wire connectors are
fitted properly to the charging station. See
Connecting the boundary wire on page 18
.
Break in the boundary loop. Find out where the break is. Replace the
damaged section of the loop with a new loop
wire and splice using an original coupler.
Red flashing light
Interruption in the charging station’s antenna. Contact your local GARDENA representative.
Solid red light
Fault in the circuit board or incorrect power
supply in the charging station. The fault
should be rectified by an authorized service
technician.
Contact your local GARDENA representative.
6.5 Symptoms
If your robotic lawnmower does not work as expected, follow the symptoms guide below.
There is a FAQ (Frequently Asked Questions) on www.gardena.com which provides more detailed answers to a
number of standard questions. Contact your local GARDENA representative if you still cannot find the reason for the
fault.
Symptoms Cause Action
The robotic lawnmow-
er has difficulty dock-
ing.
The boundary wire is not laid in a long
straight line that is far enough out from the
charging station.
Check that the charging station has been in-
stalled according to the instructions in
Laying
the boundary wire in towards the charging
station on page 17
The guide wire is not inserted in the slot un-
der the charging station.
It is absolutely critical for operation that the
guide wire is perfectly straight and is in the
correct position under the charging station.
Therefore make sure that the guide wire is al-
ways in its slot in the charging station. See
Laying and connecting the guide wire on
page 19
.
The charging station is on a slope. Place the charging station on a surface that is
entirely level. See
Best charging station loca-
tion on page 11
.
The robotic lawnmow-
er runs at the wrong
time
The robotic lawnmower clock needs to be set. Set the clock. See
Time & Date on page 29
.
The start and stop times for mowing are in-
correct.
Reset the start time and stop time settings for
mowing. See
Timer on page 22
.
The robotic lawnmow-
er vibrates.
Damaged blades lead to imbalance in the
cutting system.
Inspect the blades and screws and replace
them if necessary. See
To replace the blades
on page 41
.
Too many blades in the same position lead to
imbalance in the cutting system.
Check that only one blade is fitted at each
screw.
Different versions (thickness) of GARDENA
blades are used.
Check if the blades are of different versions.
307 - 002 - 11.10.2017 Troubleshooting - 47
47


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