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Message Cause Action
Connectivity problem
Potential problem on the connectivity circuit
board in the mower.
Restart the mower.
If the problem remains, the message requires
action by authorized service technician.
Connectivity settings
restored
The connectivity settings was restored due to
a fault.
Please check and change the settings if nee-
ded.
Poor signal quality
The connectivity circuit board in the mower is
assembled upside down, or the mower itself
is tilted or upside down.
Verify the mower is not upside down or tilted.
If not, the message requires action by author-
ized service technician.
6.3 Information messages
Below a number of information messages are listed which may be shown in the display of the robotic lawnmower.
Contact your local GARDENA representative if the same message appears often.
Message Cause Action
Low battery
The robotic lawnmower cannot find the charg-
ing station.
Check that the charging station and the guide
wire are installed in accordance with the in-
structions. See
Installing and connecting the
charging station on page 13
.
The guide wire is broken or not connected. Find out where the break is and rectify it.
The battery is spent. Replace the battery. See
Battery on page 41
.
The charging station’s antenna is defective. Check if the indicator lamp in the charging
station flashes red. See
Indicator lamp in the
charging station on page 47
.
Settings restored
Confirmation that a
Reset all user settings
has been carried out.
This is normal. No action required.
Guide not found
The guide wire is not connected to the charg-
ing station.
Check that the guide wire’s connector is tight-
ly connected to the charging station. See
In-
stallation of the guide wire on page 18
.
Break in the guide wire. Find out where the break is. Replace the
damaged section of the guide wire with a new
loop wire and splice using an original coupler.
The guide wire is not connected to the boun-
dary loop.
Check that the guide wire is connected cor-
rectly to the boundary loop. See
Laying and
connecting the guide wire on page 19
.
Guide calibration
failed
The robotic lawnmower has failed to calibrate
the guide wire.
Check that the guide wires are installed ac-
cording to the instructions, See
Installation of
the guide wire on page 18
.
Guide calibration ac-
complished
The robotic lawnmower has succeeded to
calibrate the guide wire.
No action required.
Difficult finding home
The robotic lawnmower has been following
the boundary wire several laps without finding
the charging station.
The installation has not been done correctly.
See
Boundary wire on page 14
.
Wrong corridor width setting on boundary
wire. See
Boundary wire on page 14
.
The mower was started on a Secondary area
with the Main area setting.
Mowing limited by
SensorControl
The mowing time is limited by the Sensor-
Control function. The SensorControl automat-
ically adapts mowing time to the lawn growth
rate.
This behavior is normal and no action is re-
quired, unless the lawn looks uncut. Then in-
crease the intensity level of the SensorCon-
trol, or temporarily switch it off.
46 - Troubleshooting 307 - 002 - 11.10.2017
46


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