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Message Cause Action
Empty battery
The product cannot find the charging station. Change the position of the guide wire. Refer
to
To install the guide wire on page 20
.
The battery is at the end of its life cycle. Replace the battery. Refer to
Battery on
page 36
.
The antenna of the charging station is defec-
tive.
Do a check if the indicator lamp in the charg-
ing station flashes red. Refer to
Indicator
lamp in the charging station on page 44
.
The charging plates on the product or con-
tact plates on the charging station are defec-
tive because of corrosion.
Clean the charging and contact plates using
a fine grade emery cloth. If the problem stays
speak to your authorized service technician.
Wrong PIN code
Incorrect PIN code has been entered. 5 tries
are permitted to enter the correct PIN code,
and then the keypad is blocked for a period
of time.
Enter the correct PIN code. If you do not
know the correct PIN code, go to www.gar-
dena.com to get information about how to get
the PIN code or speak to your GARDENA
service.
No drive
The product has got caught in something and
has been slipping.
Free the product and correct the cause of
problem. If it is because of wet grass, wait
until the lawn is dry before you use the prod-
uct.
The work area includes a steep slope. Steep slopes must be isolated. Refer to
To
examine where to put the boundary wire on
page 15
.
The guide wire is not put diagonally in the
slope.
Make sure that the guide wire is installed di-
agonally across the slope. Refer to
To exam-
ine where to put the guide wire on page 18
.
Wheel motor overloa-
ded, left/right
Grass or other object around the drive wheel. Remove grass or object from the drive
wheel.
Collision sensor
problem, front/rear
The product body cannot move freely around
its chassis.
Make sure that the product body can move
freely around its chassis. If the problem stays
speak to your authorized service technician.
Alarm! Mower switch-
ed off
The alarm has started because the product
had been switched off.
Adjust the security level in the
Security
menu. Refer to
Security - Advanced on page
25
.
Alarm! Mower stop-
ped
The alarm has started because the product
has been stopped.
Alarm! Mower lifted
The alarm has started because the product
has been lifted.
Alarm! Mower tilted
The alarm has started because the product
has been tilted.
1298 - 015 - 20.08.2021 Troubleshooting - 39
39


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