9 Warranty
9.1 Guarantee terms
GARDENA guarantees this product’s functionality for a
period of two years (from date of purchase). The
guarantee covers serious faults relating to materials or
manufacturing faults. Within the guarantee period, we
will replace the product or repair it at no charge if the
following terms are met:
• The robotic lawnmower and the charging station
may only be used in compliance with the instructions
in this Operator’s Manual. This manufacturer's
guarantee does not have an effect on the user's
existing warranty claims against the dealer/seller.
• End-users or non-authorized third parties must not
attempt to repair the product.
Examples of faults which are not included in the
guarantee:
• Damage caused by water seepage from using a
high-pressure washer, or from being submerged
under water, for example when heavy rain forms
pools of water.
• Damage caused by lightning.
• Damage caused by improper battery storage or
battery handling.
• Damage caused by using a battery that is not a
GARDENA original battery.
• Damage caused by not using GARDENA original
spare parts and accessories, such as blades and
installation material.
• Damage to the loop wire.
• Damage caused by non-authorized changing or
tampering with the product or its power supply.
The blades and wheels are seen as disposable and are
not covered by the guarantee.
If an error occurs with your GARDENA robotic
lawnmower, please contact GARDENA customer
service for further instructions. Please have the receipt
and the robotic lawnmower’s serial number at hand
when contacting GARDENA customer service.
367 - 004 - 16.02.2018 Warranty - 53
