10. SERVICE / WARRANTY
Service:
Please contact the address on the back page.
Warranty:
In the event of a warranty claim, no charge is levied
to you for the services provided.
GARDENA Manufacturing GmbH offers a two-year
warranty (effective as of the date of purchase) for
this product. This warranty includes all significant
defects of the product that can be proved to be
material or manufacturing faults. This warranty is ful-
filled by supplying a fully functional replacement
product or by repairing the faulty product sent to us
free of charge; we reserve the right to choose
between these options. This service is subject to the
following provisions:
• The product was used for its intended purpose
as per the recommendations in the operating
instructions.
• Neither the purchaser nor a third party has
attempted to repair the product.
This manufacturer’s warranty does not affect
warranty entitlements against the dealer / retailer.
If problems arise with this product, please contact
our Service department or send the defective
product along with a brief description of the fault
to GARDENA Manufacturing GmbH, making sure
to have sufficiently covered any shipping costs
and to have followed the relevant postage and
packaging guidelines. A warranty claim must be
accompanied by a copy of the proof of purchase.
Consumables:
Faults which occur as a result of incorrectly
installed or leaking batteries are not covered by
the guarantee.
Damage caused by frost is not covered by the
warranty.
28
