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Faults, what to do?
Faults Cause/Remedy
Water is running out. Correctly attach/replace drainage hose.
Tighten screw-fitting on the supply hose.
Water not flowing in.
Detergent not
washed in.
A (Start/Pause) not selected?
Tap not open?
Filter blocked? Clean the filter. ~ Page 36
Supply hose kinked or jammed?
Washing-machine
door cannot be
opened.
Safety function active. Stop programme? ~ Page 19
Rinse Hold $ (without final spin) selected? ~ Page 20
Can be opened via emergency release only?
Programme does
not start.
A (Start/Pause) or 6 (Finished in) time selected?
Door closed?
Childlock active? Deactivate. ~ Page 18
Detergent solution is
not drained.
Rinse Hold $ (without final spin) selected? ~ Page 20
Clean the drain pump. ~ Page 34
Clean outlet pipe and/or drainage hose.
Water not visible in
the drum.
Not a fault – water below the visible area.
Spin result not satis-
factory.
Washing wet/too
damp.
Not a fault – unbalanced load detection system has stopped the
spin cycle, washing unevenly distributed.
Distribute small and large items of washing in the drum.
Less Ironing æ selected? ~ Page 28
Too low speed selected? ~ Page 22
Spin cycle actuated
several times.
Not a fault – unbalanced load detection system adjusts imbalance.
Residual water in the
dispenser for care
product.
Not a fault – effect of the care product not impaired.
If required, clean insert. ~ Page 34
Odour formation in
the washing ma-
chine.
Run COTTONS 90 °C programme without washing.
Use standard detergent.
Loud noise forma-
tion, vibrations and
“wandering” during
spin cycle.
Appliance aligned?
Align the appliance. ~ Page 52
Appliance feet fixed?
Secure appliance feet. ~ Page 52
Transportation safety devices removed?
Remove transportation protection devices. ~ Page 47
39


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