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Trouble shooting
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Trouble shooting
Trouble shooti ng
m Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out by one of our trained after-sales engineers.
If the appliance is faulty, unplug the mains plug or
switch off the fuse in the fuse box. Contact the after-
sales service.
Faults often have simple explanations. Please read the
information in the table before calling the after-sales
service.
--------
Disruption Possible cause Solution
The appliance is not working The plug is not plugged into the
mains
Connect the appliance to the electricity supply
The fuse/circuit breaker is faulty Check in the fuse box to make sure that the fuse/
circuit breaker for the appliance is in working order
Power failure Check whether other kitchen appliances are work-
ing
The appliance will not heat up and the
illuminated ring is lit white
Demo mode is activated Deactivate demo mode:
1 Turn all the control knobs to 0. Unplug the appli-
ance from the mains for 30 seconds (switch off
the household fuse or the circuit breaker in the
fuse box).
2 Plug the appliance back in. Turn any of the con-
trol knobs one position anti-clockwise within
3 minutes. All the illuminated rings will light up
white.
3 The control knob three positions clockwise.
4 Turn the control knob back to 0. Two audible sig-
nals will confirm that demo mode has been
deactivated.
The appliance will not heat up and the
illuminated ring is lit orange
Overheating protection The appliance itself switches off the grill heating
element in order to protect the appliance and the fit-
ted unit. Once the appliance is cool enough, it will
switch the grill heating element on again. It can take
up to 45minutes to cool down.
The appliance switches itself off while in
use; the illuminated ring is flashing
orange and white alternately
Safety switch-off function:
The controls on the appliance
have not been used for a long
time
Turn the control knob to 0, then switch it back on (if
you wish to continue using the appliance)
The appliance remains off after a
power failure
Turn the control knob to 0, then switch it back on (if
you wish to continue using the appliance)
13


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