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FAQ
en
What to do in the event of a fault
Usually, faults are small matters that are easy to
eliminate. Please read the information in the table
before calling the after-sales service.
Notes
If the illuminated ring around the control knob is
flashing orange quickly, disconnect the hob from
the mains and then wait 30 seconds before
reconnecting it. If this code is displayed again,
contact the technical after-sales service and specify
which fault code has appeared.
If a fault occurs, the appliance does not switch to
standby mode.
Demo mode
If the illuminated ring around the control knob turns
white and the cooking zone will not heat up, demo mode
has been activated. Disconnect the appliance from the
mains. Wait 30 seconds and then reconnect the
appliance. Then deactivate demo mode within 3 minutes
as follows:
1 Turn the control knob anti-clockwise to position Ž.
2 Turn the same control knob clockwise to
position Ú.
3 Turn the same control knob anti-clockwise to
position 0.
The illuminated ring around the control knob will
turn white.
Demo mode has now been deactivated.
Code Possible cause Solution
None The power supply has been disconnected. Use other electrical appliances to check whether a
short circuit has occurred in the power supply.
The appliance has not been connected as
shown in the circuit diagram.
Make sure that the appliance has been connected as
shown in the circuit diagram.
Electronics fault. If the fault cannot be rectified, inform the technical after-
sales service.
The illuminated ring around
the control knob is flashing
orange and white
The cooking zone has been operating con-
tinuously for an extended period.
The automatic safety shut-off function has been acti-
vated. See the section entitled ~ "Automatic safety
switch-off function" on page 16
.
The control knob has not been turned for
an extended period.
The electronics have overheated and the
affected cooking zone has been switched
off.
Wait until the electronics have cooled down sufficiently
before switching the cooking zone back on.
The electronics have overheated and all
the cooking zones have been switched off.
Three signals sound and
the illuminated ring lights
up three times
The PowerBoost function has not been
activated correctly.
See the section entitled ~ "PowerBoost function"
on page 13
.
The PowerBoost function has been deacti-
vated automatically to protect the elec-
tronic elements inside the hob.
Turn the control knob to position 0. Switch the cooking
zone back on as normal.
The illuminated ring around
the control knob is flashing
orange quickly
The operating voltage is incorrect/outside
of the normal operating range.
Inform your electricity supplier.
The hob is not connected properly Disconnect the hob from the mains. Make sure that it
has been connected as shown in the circuit diagram.
19


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