34
en Customer service
Demo mode
If š“ ‹¯ is displayed, demo mode has been activated.
The appliance will not heat up. Disconnect the
appliance from the power supply. Wait 30 seconds
before reconnecting it. Then deactivate demo mode
within 3minutes as follows:
1Turn the control knob anti-clockwise to position Ž.
2Turn the control knob clockwise to position 1.
3Turn the control knob anti-clockwise to position 0.
The illuminated ring around the control knob will be
lit yellow.
4Turn the control knob clockwise to position 1. ‹¯
will be lit and the illuminated ring will be green.
Wait 5seconds. ‹”” will be lit and the illuminated
ring will turn yellow.
Demo mode has now been deactivated.
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Customer service
Customer service
Our after-sales service is there for you if your appliance needs to be
repaired. We will always find an appropriate solution, also in order to
avoid after-sales personnel having to make unnecessary visits.
E number and FD number
When calling us, please quote the full product number
(E no.) and the production number (FD no.) so that we
can provide you with the correct advice. The rating plate
that features these numbers can be found on the
underside of the appliance.
The product number (E no.) can also be found on the
glass-ceramic hob. You can check the after-sales
service index (KI) and production number (FD no.) by
going to the basic settings. Refer to the section entitled
~ "Basic settings" to find out how to do this.
To save time, you can make a note of the numbers for
your appliance and the telephone number of the after-
sales service in the space below in case you need them.
Please note that a visit from an after-sales service
engineer is not free of charge in the event that the
appliance has been misused, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Trust the expertise of the manufacturer, and rest
assured that the repair will be carried out by trained
service technicians using original spare parts for your
domestic appliance.
E no. FD no.
After-sales service O
GB 03448928988
Calls charged at local or mobile rate.
IE 014502655
0.03€ per minute at peak.
Off peak 0.0088€ per minute.
AU 1300368339
NZ 094770492
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7\SH
