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en Cleaning and maintenance
Cleaning and maintenance
Cleaning and maintenance
mWarning – Risk of electric shock!
Do not use any high-pressure cleaners or steam
cleaners, which can result in an electric shock.
mWarning – Risk of burns!
The accessible parts become very hot when in
operation. Never touch hot parts. Keep children at a
safe distance.
Caution!
Risk of surface damage
Do not use these cleaners
harsh or abrasive cleaning agents
oven cleaners
corrosive or aggressive cleaners, or those
containing chlorine
cleaning agents with a high alcohol content
hard and scratchy sponges, brushes or scouring
pads
If such an agent comes into contact with the appliance,
wash it off immediately with water.
Thoroughly wash out new sponge cloths before using
them!
Cleaning the appliance
Clean the appliance after each use once it has cooled
down. Remove liquids that have boiled over or spilled
immediately and do not allow any food remains to burn
on.
Dry the burners thoroughly after cleaning. Only operate
the appliance when the burners are dry. Damp burners
can cause ignition problems and/or an unstable flame.
During assembly, make sure that the burner parts (catch
tappets) are in the correct position. All parts must be
straight.
Burnt-on dirt
For hard-to-remove, burnt-on dirt, you can order a
cleaning gel from our online shop, from your specialist
retailer or via our after-sales service (item
number 00311859). It is suitable for pan supports and
the stainless steel recess. If necessary, let the dirt soak
overnight. Follow the instructions on the cleaning
product.
Caution!
Damage to the surface
Do not use the cleaning gel on the burner parts, the
control panel or the control knobs.
Appliance part/
surface
Recommended cleaning
Stainless steel
surfaces
Clean using a soft, damp cloth and some
washing-up liquid. Use a minimal amount
of water when cleaning to prevent water
from penetrating the appliance.
Soak burnt-on remains with a small
amount of soapy water; do not scour.
Remove heavy soiling or yellow discol-
ouration caused by heat using our stain-
less steel cleaner (item no. 00311499).
Pan supports Carefully remove for cleaning. Soak in
the sink. Clean using a scrubbing brush
and washing-up liquid.
Clean the area around the rubber buff-
ers carefully so that they do not become
detached.
Rinse with clean water and dry before
putting them back.
You can also clean the pan supports in
the dishwasher. This may cause the pan
support to become lighter in colour. This
does not affect its usability.
Burner parts Clean using a soft, damp cloth and some
washing-up liquid. Dry with a soft cloth.
Make sure that the openings are not
blocked.
Make sure that no small parts are lost.
Do not clean in the dishwasher.
Control panel,
control knobs
Clean using a soft, damp cloth and a lit-
tle washing-up liquid; the cloth must not
be too wet. Dry with a soft cloth.
If acidic substances (e.g. vinegar,
ketchup, mustard, marinades, lemon
juice) are spilled on the control panel,
remove them immediately.
Caution!
Damage to the appliance
Do not detach the control knobs to clean
them.
13
Trouble shooting en
Trouble shooting
Trouble shooti ng
mWarning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out by one of our trained after-sales engineers.
If the appliance is faulty, unplug the mains plug or
switch off the fuse in the fuse box. Contact the after-
sales service.
Faults often have simple explanations. Please read the
information in the table before calling the after-sales
service.
Fault Possible cause Solution
Malfunction of the
general electrical
system.
The household fuse has tripped. Check the fuse box if the fuse has tripped.
The electric ignition
does not work.
There may be food or cleaning products
stuck between the ignition sparkers and
the burners.
The space between the ignition sparker
and the burner must be clean.
The burners are wet. Dry the burner caps carefully.
The burner caps are not correctly
positioned.
Check that the burner caps are correctly
positioned.
Power cut Ignite the burner with a lighter or a match.
The burner flame is
not uniform.
The burner components are not correctly
positioned.
Ensure the components are correctly
positioned.
The grooves on the burner are dirty. Clean the grooves on the burner.
The gas flow is not
normal or there is no
gas.
The gas supply is blocked via gas taps. Open all gas taps.
If the gas is supplied from a gas cylinder,
check that this is not empty.
Change the gas cylinder.
The kitchen smells of
gas.
There may be a leak in the gas cylinder
coupling.
Check that the coupling is sound.
The burner goes off
after ignition.
The control knob was not held down for
long enough.
Once the burner is on, hold the control
knob down a few seconds longer. Fully
press control knob.
The grooves on the burner are dirty. Clean the grooves on the burner.
13


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