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9
Burnt-in residues
To remove stubborn, burnt-in residues you can order
the grill cleaning gel (order number 463582) from your
specialist retailer or from our after-sales service. You
can use it to clean the pan supports, the burner parts
and the stainless steel cooktop base. If necessary
apply the gel and leave overnight. Please observe the
manufacturer’s instructions.
Do not use these cleaners
scouring or chemically aggressive cleaners
cleaners containing acid (e.g. vinegar, citric acid,
etc)
cleaners containing chloride or with a high
content of alcohol
oven cleaner
hard and scratchy sponges, brushes or scouring
pads
carefully rinse new sponge clothes before the
first use
Trouble shooting
Malfunctions often have simple explanations. Please
read the following notes before calling the after-sales
service.
Fault Possible cause Solution
Malfunction of the gen-
eral electrical system.
The household fuse has tripped. Check the fuse box if the fuse has tripped.
The electric ignition
does not work.
There may be food or cleaning products stuck
between the ignition sparkers and the burners.
The space between the ignition sparker and the
burner must be clean.
The burners are wet. Dry the burner caps carefully.
The burner caps are not correctly positioned. Check that the burner caps are correctly posi-
tioned.
Power cut Ignite the burner with a lighter or a match.
The burner flame is not
uniform.
The burner components are not correctly posi-
tioned.
Ensure the components are correctly posi-
tioned.
The grooves on the burner are dirty. Clean the grooves on the burner.
The gas flow is not nor-
mal or there is no gas.
The gas supply is blocked via gas taps. Open all gas taps.
If the gas is supplied from a gas cylinder, check
that this is not empty.
Change the gas cylinder.
The kitchen smells of
gas.
There may be a leak in the gas cylinder coupling. Check that the coupling is sound.
The burner goes off
after ignition.
The control knob was not held down for long
enough.
Once the burner is on, hold the control knob
down a few seconds longer. Fully press control
knob.
The grooves on the burner are dirty. Clean the grooves on the burner.
9


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