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Customer service
Your local customer service can be found in
the telephone directory or in the customer-service
index. Please provide customer service with
the appliance product number (E-Nr.) and production
number (FD-Nr.).
These specifications can be found on the rating plate.
To prevent unnecessary call-outs, please assist
customer service by quoting the product
and production numbers. This will save you additional
costs.
Repair order and advice on faults
Contact information for all countries can be found
on the enclosed customer service list.
Fault Possible cause Remedial action
Appliance has no
refrigeration capacity.
The light does not work.
The display does not
illuminate.
Appliance has been switched off. Press the On/Off button.
Power failure. Check whether the power is on.
The fuse has been switched off. Check the fuse.
The mains plug has not been inserted
properly.
Check whether the mains plug is secure.
The cool-fresh compartment
is too warm.
The fixed setting has been set too high
or too low (e.g. if there is frost
in the “cool-fresh” compartment).
The temperature in the cool-fresh compartment can
be set warmer and/or colder.
Setting the temperature:
1. Switch off the appliance with the On/Off
button 1.
2. Simultaneously press On/Off button 1 and
temperature setting button 3 for 1-2 seconds
until “88” flashes on the temperature display 6.
3. Keep pressing temperature setting button 3 until
the required temperature is displayed.
After one minute, the set temperature is saved.
GB 0844 8928988 Calls from a BT
landline will be
charged at up to
3pence per
minute. A call
set-up fee of up
to 6 pence may
apply.
IE 01450 2655
US 877 442 4436 toll-free
