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Customer service
Your local customer service can be found in the
telephone directory or in the customer-service index.
Please provide customer service with the appliance
product number (E-Nr.) and production number (FD).
These specifications can be found on the rating plate.
To prevent unnecessary call-outs, please assist
customer service by quoting the product and
production numbers. This will save you additional
costs.
Repair order and advice on faults
Contact information for all countries can be found on
the enclosed customer service list.
Fault Possible cause Remedial action
The refrigerating unit is
switching on more frequently
and for longer.
Appliance opened frequently. Do not open the appliance unnecessarily.
The ventilation openings have been
covered.
Remove obstacles.
Appliance has no
refrigeration capacity.
The temperature controller is in
position “0”.
Turn the temperature controller from position “0”.
Power failure.
The fuse has been switched off.
The mains plug has not been
inserted properly.
Check whether the power is on, check the fuses.
FD - Nr
E - Nr
GB 0844 8928988 Calls from a BT landline will be
charged at up to 3 pence per
minute. A call set-up fee of up to
6 pence may apply.
IE 01450 2655
US 877 442 4436 toll-free
30


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