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en Frequently Asked Questions (FAQ)
{
Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
--------
--------
Using the appliance
Why can't I switch on the cooktop and why is the child lock symbol lit?
The child lock is activated. Place the twist knob on the twistpad.
You can find information about this function in section ~ "Childproof lock"
Why can I hear an audible signal?
Remove any liquid or food remains from the control panel. Remove any objects from the control panel.
You can find instructions on how to deactivate the audible signal in the section on ~ "Basic settings"
Why can the cooking assistance functions not be activated?
The appliance's maximum power consumption is achieved or the power manager function has been activated. Switch
off or reduce the power levels of the active hotplates.
You can find further information about this function in section ~ "Power manager"
Noises
Why I can hear noises while I'm cooking?
Noises may be generated while using the hob depending on the base material of the cookware. These noises are a
normal part of induction technology. They do not indicate a defect.
Possible noises:
A low humming noise like the one a transformer makes:
Occurs when cooking at a high heat setting. The noise disappears or becomes quieter when the heat setting is
reduced.
Low whistling noise:
Occurs when the cookware is empty. This noise disappears when water or food is added to the cookware.
Crackling:
Occurs when using cookware made from different layers of material or when using cookware of different sizes and dif-
ferent materials at the same time. The loudness of the noise can vary depending on the quantity of food being cooked
or the cooking method.
High-pitched whistling noises:
Can occur when two hotplates are used at the highest heat setting at the same time. The whistling noises disappear or
become quieter when the heat setting is reduced.
Fan noise:
The hob is equipped with a fan that switches on automatically at high temperatures. The fan may continue to run even
after you have switched off the hob if the temperature detected is still too high.
54


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