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14
en Cleaning and maintenance
Cleaning and maintenance
Cleaning and maintenance
mWarning – Risk of electric shock!
Do not use any high-pressure cleaners or steam
cleaners, which can result in an electric shock.
mWarning – Risk of burns!
The accessible parts become very hot when in
operation. Never touch hot parts. Keep children at a
safe distance.
Caution!
Risk of surface damage
Do not use these cleaners
harsh or abrasive cleaning agents
oven cleaners
corrosive or aggressive cleaners, or those
containing chlorine
cleaning agents with a high alcohol content
hard and scratchy sponges, brushes or scouring
pads
If such an agent comes into contact with the appliance,
wash it off immediately with water.
Thoroughly wash out new sponge cloths before using
them!
Cleaning the appliance
Clean the appliance after each use once it has cooled
down. Remove liquids that have boiled over or spilled
immediately and do not allow any food remains to burn
on.
Make sure that the ventilation openings under the pan
support are always clean. The ventilation openings must
not be covered.
Dry the burners thoroughly after cleaning. Only operate
the appliance when the burners are dry. Damp burners
can cause ignition problems and/or an unstable flame.
During assembly, make sure that the burner parts (catch
tappets) are in the correct position. All parts must be
straight.
Burnt-on dirt
For hard-to-remove, burnt-on dirt, you can order a
cleaning gel from our online shop, from your specialist
retailer or our after-sales service (item
number 00311859). It is suitable for pan supports and
the stainless-steel recess. If necessary, let the dirt soak
overnight. Follow the instructions on the cleaning agent.
Caution!
Damage to the surface
Do not use the cleaning gel on the burner parts.
Burner discolouration
After extended use, the brass burner parts take on a
darker colour as a result of the oxidation process that
occurs naturally. The discolouration does not affect
their serviceability.
Appliance part/
surface
Recommended cleaning
Stainless steel
surfaces
Clean using a soft, damp cloth and some
washing-up liquid. Use a minimal amount
of water when cleaning to prevent water
from penetrating the appliance.
Soak burnt-on remains with a small
amount of soapy water; do not scour.
Remove heavy soiling or yellow discol-
ouration caused by heat using our stain-
less steel cleaner (item no. 00311499).
Pan supports,
wok ring
Carefully remove for cleaning. Soak in
the sink. Clean using a scrubbing brush
and washing-up liquid.
Clean the area around the rubber buff-
ers carefully so that they do not become
detached.
Rinse with clean water and dry before
putting them back.
You can also clean the pan supports in
the dishwasher. This may cause the pan
support to become lighter in colour. This
does not affect its usability.
Burner parts Clean using a soft, damp cloth and some
washing-up liquid. Dry with a soft cloth.
Make sure that the openings are not
blocked.
Make sure that no small parts are lost.
Do not clean in the dishwasher.
Control knobs Clean using a soft, damp cloth and a lit-
tle washing-up liquid; the cloth must not
be too wet. Dry with a soft cloth.
15
Trouble shooting en
Trouble shooting
Trouble shooti ng
Malfunctions often have simple explanations. Please
read the following notes before calling the after-sales
service.
mWarning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out by one of our trained after-sales engineers.
If the appliance is faulty, unplug the mains plug or
switch off the fuse in the fuse box. Contact the after-
sales service.
Disruption Possible cause Solution
The burner will not ignite when it is
switched on.
Power supply disconnected. Turn all control knobs to 0. Check the fuse box
to see whether the circuit breaker has tripped.
The burner will not ignite when it is
switched on.
The illuminated ring behind the control
knob is flashing orange and white alter-
nately.
Burner or gas supply fault. Turn all control knobs to 0.
Check:
Are the burner parts positioned correctly?
Is the main gas tap open?
Is the burner clean and dry?
Is there air in the line following initial con-
nection or a cylinder change (in the case of
liquid gas)?
Is the gas cylinder empty (in the case of
liquid gas)?
The burner will not ignite when it is
switched on.
All the illuminated rings behind the con-
trol knobs are lit white for 10 seconds
after switch-on. Then the illuminated ring
around the active control knob is lit
orange.
Demo mode is activated. Deactivate demo mode.
The burner will not ignite when it is
switched on.
The illuminated ring behind the control
knob is flashing yellow and magenta
alternately.
Electronics fault Turn all control knobs to 0 and disconnect the
appliance from the mains power supply for one
minute (switch off the circuit breaker or pull out
the plug).
Reconnect the appliance. The illuminated rings
around the control knobs will be lit green for a
few seconds and then turn yellow. Wait until the
illuminated rings switch off. Then turn any of the
control knobs to any of the heat settings and
then back to 0.
Switch on the burner. If the illuminated ring
starts flashing yellow and magenta again, call
our after-sales service.
The burner goes out while the appliance
is in operation.
The illuminated ring behind the control
knob is flashing orange and white alter-
nately.
Safety switch-off function:
No actions have been performed
for an extended period.
Turn all control knobs to 0, and then switch
them back on if you wish to continue using the
appliance.
The burner goes out while the appliance
is in operation.
The illuminated ring behind the control
knob is flashing orange and white alter-
nately.
Domestic power failure:
Following a power failure, the
appliance will remain switched
off for safety reasons.
Turn all control knobs to 0, and then switch
them back on if you wish to continue using the
appliance.
There is a smell of gas in the kitchen. Gas may be leaking out where
the gas cylinder is connected.
Check that the gas cylinder connection is not
leaking. Open windows and ensure the room is
well ventilated.
15


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