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Trouble shooting
Sometimes certain faults detected can be easily
resolved. Before calling the Technical Assistance
Service, bear in mind the following advice:
Fault Possible cause Solution
The general electrical sys-
tem is malfunctioning.
Defective fuse. Check the fuse in the main fuse box and change it
if it is damaged.
The automatic safety switch or circuit breaker has
tripped.
Check the main control panel to see if the auto-
matic safety switch or circuit breaker has tripped.
The automatic switching
on function does not
work.
There may be food or cleaning products stuck
between the ignition sparkers and the burners.
The space between the ignition sparker and the
burner must be clean.
The burners are wet. Dry the burner caps carefully.
The burner caps are not correctly positioned. Check that the burner caps are correctly posi-
tioned.
The appliance is not earthed, is poorly con-
nected or the earthing is faulty.
Contact the installation technician.
The burner flame is not
uniform.
The burner components are not correctly posi-
tioned.
Correctly place the parts on the appropriate
burner.
The grooves on the burner are dirty. Clean the grooves on the burner.
The gas flow is not normal
or there is no gas.
The gas supply is blocked by gas taps. Open all gas taps.
If the gas is supplied from a gas cylinder, check
that it is not empty.
Change the gas cylinder.
The kitchen smells of gas. A gas tap has been left on. Turn off the taps.
Incorrect coupling of gas cylinder. Check that the coupling is sound.
Possible gas leak. Shut off the gas supply, ventilate the premises and
immediately notify an authorised installation tech-
nician to check and certify the installation. Do not
use the appliance until ensuring that there is no
gas leak in the installation or appliance itself.
The burner immediately
switches off after releas-
ing the control knob.
The control knob was not held down for long
enough.
Once the burner is on, hold the control knob
down a few seconds longer.
The grooves on the burner are dirty. Clean the grooves on the burner.
13


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