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Trouble shooting
Malfunctions often have simple explanations. Please
read the following notes before calling the after-sales
service.
m Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out by one of our trained after-sales engineers.
If the appliance is faulty, unplug the mains plug or
switch off the fuse in the fuse box. Contact the after-
sales service.
--------
Power cut
Your appliance can bridge a power cut of a few
seconds. Operation continues.
If the power cut was for a longer period and the
appliance was in operation, a message appears in the
display. Operation is interrupted.
Set the function selector to 0, then the appliance can be
operated again as usual.
Demo mode
The ° symbol appears on the display when the
appliance is in demo mode. The appliance will not heat
up.
Briefly disconnect the appliance from the mains (switch
off the household fuse or the circuit breaker in the fuse
box). Then deactivate demo mode in the basic settings
within 3 minutes.
Replacing the oven light bulb
It is possible to replace the oven light. Heat-resistant 60
W, 240 V halogen bulbs can be obtained from the after-
sales service or from a specialist retailer.
m Risk of electric shock!
When replacing the cooking compartment bulb, the
bulb socket contacts are live. Before replacing the bulb,
unplug the appliance from the mains or switch off the
circuit breaker in the fuse box.
Disruption Possible cause Solution
Appliance not working, no display Plug not inserted Connect the appliance to the electricity
mains
Power failure Check whether other kitchen appliances
are working
Fuse defective Check in the fuse box whether the fuse
for the appliance is in working order
Operating error Switch off the fuse for the appliance in
the fuse box and switch it on again after
about 60 seconds
Appliance cannot be started Appliance door is not quite closed Close appliance door
The food takes longer than usual to heat
up
The microwave output setting is too low Select a higher power setting
A larger amount than usual has been
placed in the appliance
Double the amount = almost double the
time
The food was colder than usual Stir or turn the food during cooking
The appliance is not working and the
display does not respond. 0 appears
on the display
Childproof lock activated Deactivate the childproof lock (see sec-
tion entitled 'Childproof lock')
Appliance does not heat up, ° appears
in the display
Appliance is in demo mode Deactivate the demo mode in the basic
settings
Error message "Exxx" If an error message is displayed, turn
the function selector to 0; if the display
goes out, there was a non-recurring
problem. If the error occurs repeatedly
or the display remains on, please con-
tact the after-sales service and inform
them of the error code.
29


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