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HomeConnect  en
9
¡Operating the appliance on the appliance itself al-
ways takes priority. During this time it is not possible
to operate the appliance using the HomeConnect
app.
¡In networked standby mode, the appliance requires
a maximum of2W.
¡If you need your device's MAC address to connect
to your home network, you can find this next to the
rating plate. →Page14
9.1 Setting up HomeConnect
Requirements
¡The appliance is connected to the power supply and
is switched on.
¡You have a smartphone or tablet with a current ver-
sion of the iOS or Android operating system.
¡The smartphone and the appliance are within range
of your home network's Wi-Fi signal.
1. Download the HomeConnect app.
2. Open the HomeConnect app and scan the follow-
ing QR code.
3. Follow the instructions in the HomeConnect app.
9.2 Resetting the connection
Reset the saved connections to the Wi-Fi and
HomeConnect by pressing and holding and
for approx. threeseconds.
9.3 Software update
Your appliance's software can be updated using the
software update function, e.g. for the purposes of op-
timisation, troubleshooting or security updates.
To do this, you must be a registered HomeCon-
nectuser, have installed the app on your mobile device
and be connected to the HomeConnectserver.
As soon as a software update is available, you will be
informed via the HomeConnectapp and will be able to
start the software update via the app. Once the update
has been successfully downloaded, you can start in-
stalling it via the HomeConnectapp if you are in your
local area network. The HomeConnectapp will inform
you once installation is successful.
Notes
¡You can continue to use your appliance as normal
while updates are downloading. Depending on your
personal settings in the app, software updates can
also be set to download automatically.
¡We recommend that you install security updates as
soon as possible.
9.4 Remote diagnostics
Customer Service can use Remote Diagnostics to ac-
cess your appliance if you contact them, have your ap-
pliance connected to the HomeConnect server and if
Remote Diagnostics is available in the country in which
you are using the appliance.
Tip:For further information and details about the avail-
ability of Remote Diagnostics in your country, please
visit the service/support section of your local website:
www.home-connect.com
9.5 Data protection
Please see the information on data protection.
The first time your appliance is registered on a home
network connected to the Internet, your appliance will
transmit the following types of data to the
HomeConnect server (initial registration):
¡Unique appliance identification (consisting of appli-
ance codes as well as the MAC address of the Wi-Fi
communication module installed).
¡Security certificate of the Wi-Fi communication mod-
ule (to ensure a secure data connection).
¡The current software and hardware version of your
appliance.
¡Status of any previous reset to factory settings.
This initial registration prepares the HomeConnect
functions for use and is only required when you want to
use the HomeConnect functions for the first time.
Note:Please note that the HomeConnect functions
can only be utilised with the HomeConnect app. In-
formation on data protection can be retrieved in the
HomeConnect app.
9.6 Declaration of Conformity
Gaggenau Hausgeräte GmbH hereby declares that the
appliance with Home Connect functionality meets the
essential requirements and other relevant provisions of
the Directive 2014/53/EU.
A detailed RED Declaration of Conformity can be found
online at www.gaggenau.com among the additional
documents on the product page for your appliance.
2.4GHz band: 100mW max.
5GHz band: 100mW max.
BE BG CZ DK DE EE IE EL
ES FR HR IT CY LV LT LU
HU MT NL AT PL PT RO SI
9


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