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TROUBLESHOOTING GUIDE
Sometimes a performance problem can be easily solved by checking seemingly apparent but often overlooked possibilities.
Before arranging for service, check these items. It could save you time and money.
Problem Possible Remedy
Remote Control Doesn’t Work
Is unit plugged in?
Power at outlet?
Check batteries in remote control.
Bars On TV Screen
If outside antenna is being used, check for broken wire.
Check for local interference.
Picture Distorted
Try a new channel, if OK, then possibly due to poor channel reception.
If outside antenna is being used, check for broken wire.
Surrounding temperature is too low.
Picture Rolls Vertically
Try a new channel, if OK, then possibly due to poor channel reception.
If outside antenna is being used, check for broken wire.
Check for local interference.
No Colour
Try a new channel, if OK, then possibly due to poor channel reception.
Is antenna connected to terminal on the back of the unit?
If outside antenna is being used, check for broken wire.
•Adjust [Colour] control.
Poor Reception on Some Channels
Try a new channel, if OK, then possibly due to poor channel reception.
Is antenna connected to terminal on the back of the unit?
If outside antenna is being used, check for broken wire.
Check for local interference.
Weak Picture
Try a new channel, if OK, then possibly due to poor channel reception.
Is antenna connected to terminal on the back of the unit?
If outside antenna is being used, check for broken wire.
•Adjust [Contrast] and [Brightness] control.
Surrounding temperature is too low.
Lines or Streaks in Picture
Try a new channel, if OK, then possibly due to poor channel reception.
If outside antenna is being used, check for broken wire.
Check for local interference.
Ghosts in picture
Try a new channel, if OK, then possibly due to poor channel reception.
Is antenna connected to terminal on the back of the unit?
If outside antenna is being used, check for broken wire.
Check for local interference.
Picture Blurred
Try a new channel, if OK, then possibly due to poor channel reception.
If outside antenna is being used, check for broken wire.
Sound OK, Picture Poor
Try a new channel, if OK, then possibly due to poor channel reception.
Is antenna connected to terminal on the back of the unit?
If outside antenna is being used, check for broken wire.
Check for local interference.
•Adjust [Contrast] and [Brightness] control.
Picture OK, Sound Poor
Try a new channel, if OK, then possibly due to poor channel reception.
Check for local interference.
No Picture or Sound
Try a new channel, if OK, then possibly due to poor channel reception.
Is unit plugged in?
Power at outlet?
Is unit’s power on?
Is antenna connected to terminal on the back of the unit?
If outside antenna is being used, check for broken wire.
Unplug the AC power cord and wait for about 1 minute, then plug the AC power
cord and turn on the unit again.
Different colour marks on TV screen Try a new channel, if OK, then possibly due to poor channel reception.
Black or Luminous point on TV screen It is quality of the LCD Panel.
Forget the password Enter the default PIN Code (4737).
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