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EN
PLAYBACK
GENERAL
TV aspect ratio does not match your
TV screen.
Check “TV Aspect” setting. (See page 59.)
A different aspect ratio will be used when the aspect ratio specified by the disc
is not supported by this unit.
Playback picture is distorted.
Colour of the picture is abnormal.
During fast forward or fast reverse, playback picture may be distorted. This is
not a malfunction.
Connect to TV directly. When you connect this unit with the television via VHS
or other devices, the picture may be distorted due to the copy-protection signal.
Check if the cables are damaged.
Keep away the device which may cause electrical disturbances, such as a
cellular phone.
There is no sound, or no subtitle. Turn on all connected devices.
Check if the external input channel is set correctly.
Check if the connections are made securely and correctly.
If using the HDMI connection, sound is not output when “HDMI Audio Out” is set
to “Off”.
Check the RCA audio cable connection. If you are using HDMI-DVI conversion
cable, you must connect the RCA audio cables, too.
If using the HDMI connection, check whether the output format of this unit
(HDMI FORMAT) matches the supported input format of other connected
device.
HDD / DISC
Playback does not start from the
beginning.
Resume function may be activated. Refer to page 46 to cancel the resume
point.
HDD
HDD playback suddenly stops. When disc recording finishes during HDD playback, the unit will stop the HDD
playback, and start writing data on to the disc. This is not a malfunction.
DISC
Playback cannot be performed. • Check if the playable disc is inserted.
Check if the disc is loaded correctly with the labelled side facing up.
Check if the disc has the correct region code. B for BD-video, and 2 or ALL for
DVD-video.
Discs made on other devices or on personal computers cannot be played back
on this unit unless it is finalised on the device.
Even if it is finalised, the performance of those discs are not guaranteed on this
unit.
The disc may be dirty or flawed. Clean the disc.
Check if all the connections are made correctly.
Check “Parental” setting. (See page 68.)
Playback of a disc is prohibited from 2 minutes before the programmed start
time of a timer recording when the recording media is Blu-ray Disc™/DVD.
There is no sound, or no subtitle. Check if all the connections are made correctly.
Check if the “Audio” is set correctly. (See pages 60-61.)
There is a possibility that the selected subtitle language is not supported by the
disc.
Digital audio setting cannot be
changed to main audio (L), sub
audio (R) or combination of both.
If the audio source is in the Dolby Digital format, set “Dolby D/Dolby D+/
Dolby TrueHD” setting to “PCM” in the “Audio” menu. (See page 61.)
Audio language or the subtitle
language of the Blu-ray Disc™/DVD
cannot be changed.
Multilingual subtitles are not supported by the disc.
Some audio languages or the subtitle languages can be changed only from the
disc menu. Please refer to the disc’s manual.
Angles cannot be changed. • Even though the multi-angle feature is supported by the disc, that does not
mean all the scenes are shot from multi-angles. Changing angles is available
only for those scenes shot from the multi-angle.
The disc cannot be played back on
other player even though it is
finalised properly.
Some players do not play back the disc made on other recorder. Refer to the
manual of the unit.
Symptom Remedy
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74


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