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Sometimes a performance problem can be easily solved by checking seemingly apparent but often overlooked
possibilities. Before arranging for service, check these items. It could save you time and money.
TROUBLESHOOTING GUIDE
Problem Possible Remedy
Remote Control does not Work
Is the unit plugged in?
Power at outlet?
Check batteries in the remote control.
Bars On TV Screen
If the outside antenna is being used, check for broken wire.
Check for local interference.
Picture Distorted
Try another channel, if that’s OK, then possibly due to poor channel reception.
If the outside antenna is being used, check for broken wire.
Surrounding temperature is too low.
Picture Rolls Vertically
Try another channel, if that’s OK, then possibly due to poor channel reception.
If the outside antenna is being used, check for broken wire.
Check for local interference.
No color
Try another channel, if that’s OK, then possibly due to poor channel reception.
Is the antenna connected to the terminal on the back of the unit?
If the outside antenna is being used, check for broken wire.
Adjust [Color] control.
Poor Reception on Some Channels
Try another channel, if that’s OK, then possibly due to poor channel reception.
Is the antenna connected to the terminal on the back of the unit?
If the outside antenna is being used, check for broken wire.
Check for local interference.
Weak Picture
Try another channel, if that’s OK, then possibly due to poor channel reception.
Is the antenna connected to the terminal on the back of the unit?
If the outside antenna is being used, check for broken wire.
Adjust [Contrast] and [Brightness] control.
Surrounding temperature is too low.
Lines or Streaks in Picture
Try another channel, if that’s OK, then possibly due to poor channel reception.
If the outside antenna is being used, check for broken wire.
Check for local interference.
Ghosts in picture
Try another channel, if that’s OK, then possibly due to poor channel reception.
Is the antenna connected to the terminal on the back of the unit?
If the outside antenna is being used, check for broken wire.
Check for local interference.
Picture Blurred
Try another channel, if that’s OK, then possibly due to poor channel reception.
If the outside antenna is being used, check for broken wire.
Sound OK, Picture Poor
Try another channel, if that’s OK, then possibly due to poor channel reception.
Is the antenna connected to the terminal on the back of the unit?
If the outside antenna is being used, check for broken wire.
Check for local interference.
Adjust [Contrast] and [Brightness] control.
Picture OK, Sound Poor
Try another channel, if that’s OK, then possibly due to poor channel reception.
Check for local interference.
No Picture or Sound
Try another channel, if that’s OK, then possibly due to poor channel reception.
Is the unit plugged in?
Power at outlet?
Is the unit’s power on?
Is the antenna connected to the terminal on the back of the unit?
If the outside antenna is being used, check for broken wire.
Unplug the AC power cord and wait for about 1 minute. Then plug the AC
power cord and turn on the unit again.
Different color marks on TV screen
Try another channel, if that’s OK, then possibly due to poor channel reception.
Black or Luminous point on TV screen
It is quality of the LCD Panel.
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