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TROUBLESHOOTING GUIDE
Sometimes a performance problem can be easily solved by checking seemingly apparent but often overlooked
possibilities.
Before arranging for service, check these items. It could save you time and money.
Problem Possible Remedy
Remote control does not work
Is unit plugged in?
Power at outlet?
Check batteries in remote control.
Bars on TV screen
If outside antenna is being used, check for broken wire.
Check for local interference.
Picture distorted
Try a new channel, if OK, then possibly due to poor channel reception.
If outside antenna is being used, check for broken wire.
Surrounding temperature is too low.
Picture rolls vertically
Try a new channel, if OK, then possibly due to poor channel reception.
If outside antenna is being used, check for broken wire.
Check for local interference.
No colour
Try a new channel, if OK, then possibly due to poor channel reception.
Is antenna connected to terminal on the back of the unit?
If outside antenna is being used, check for broken wire.
Adjust [Colour] control.
Poor reception on some channels
Try a new channel, if OK, then possibly due to poor channel reception.
Is antenna connected to terminal on the back of the unit?
If outside antenna is being used, check for broken wire.
Check for local interference.
Weak picture
Try a new channel, if OK, then possibly due to poor channel reception.
Is antenna connected to terminal on the back of the unit?
If outside antenna is being used, check for broken wire.
Adjust [Contrast] and [Brightness] control.
Surrounding temperature is too low.
Lines or streaks in picture
Try a new channel, if OK, then possibly due to poor channel reception.
If outside antenna is being used, check for broken wire.
Check for local interference.
A23FA_F0_AA_A0_7A_70EP_Web_EN.fm Page 18 Monday, February 6, 2012 5:30 PM
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