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Probleemanalyse en tips
SmartCard-lezer wordt niet herkend
Oorzaak Storingen verhelpen
Chipkaart incorrect g eplaatst . Controleer of u de SmartCard met de chip
naar boven in de SmartCard -lezer heeft
geplaatst.
Controleer of u gebruik maakt van een
ondersteunde SmartCard. Uw SmartCard
moet voldoen aan de ISO-norm 7816-1, -2,
-3 en -4.
PIN voor SmartCard ver
geten
Oorzaak Storingen verhelpen
PIN vergeten. Als u binnen een netw
erk werkt, raadpleeg
dan uw systeembehee
rder die uw Tablet
PC kan deblokkeren
met behulp van een
Supervisor-PIN.
User- en/of Supervisor-SmartCard verloren
Oorzaak Storingen verhelpen
User- en/of Supervisor-SmartCard verloren. Als u de User-SmartCard heeft
verloren, kunt u verder werken met
de Supervisor-SmartCard en een nieuwe
User-SmartCard initialiseren of de functie
SystemLock deactiveren.
Als u de Supervisor-SmartCard heeft
verloren, k unt u tevens verder werken, maar
heeft u niet meer a lle rechten en kunt u
geen Supervisor-SmartCard initialiseren.
Als u beide SmartCards heeft verloren,
kunt u het systeem niet meer starten.
Wend u tot onze servicedesk. U dient
zich te identiceren als eigenaar van het
toestel. De service desk v erbindt u dan met
onze servicepartner, die uw toestel (tegen
vergoeding) deblokkeert.
Smart
Card verloren
Oorzaa
k
Storin
gen verh elpen
SmartCard verloren.
Als u b
innen een netwerk werkt, ra adpleeg
dan u
w systeembeheerder die uw Tablet
PC ka
n starten me t behulp van de
Supe
rvisor-Sm a rtCard.
Fujitsu 83
87


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