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Troubleshooting and tips
Error message/cause Resolution
CMOS battery bad
If the error message occurs repeatedly, the
buffer battery in the Tablet PC is at.
Co ntact your sales outlet or our
customer
service centre.
System CMOS checksum bad - default conguration
used
The system conguration information is
incorrect.
Switch off the Tablet PC.
Switch on the Tablet PC.
In the BIOS Setu p , select t
he Exit menu.
Select the entry Load Se tup Defaults.
Select OK and press the En
ter key.
Extended memory failed
at offset: xxxx Failing Bits:
zzzz zzzz
When testing the exten
ded memory an error has
resulted at the addre
ss xxxx.
Co ntact your sales outlet or our customer
service centre.
Failure Fixed Disk
n
The settings of th
eharddiskdriveareincorrect.
Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
Keyboard contro
ller error
Switch off your Tablet PC with the ON /OF F
switch.
Wait 3 - 5 seconds and switch on the Tablet
PC again.
Keyboard error
If you are using an external keyboard:
Ch eck the connection and reboot the Tablet
PC.
nn Stuck key
Make sure that no key is pressed.
Operating system not found
Ch eck in the BIOS Setup whe ther your hard
disk has been set correctly.
Make sure t
hat the operating system is
installe
d on the corresponding drive.
Press < F1> to resume, <F2> to SETUP
This error message appears if an error occurs
during the self-test before starting the operating
system.
Press the
Alt
key on the Ta blet PC to boot
the operating system
Real time clock error
Co ntac
t your sales outlet or our customer
servi
ce centre.
nnnn
K Shadow RAM failed a t offset: xxxx Failing
Bits
: zzzz
Co ntact your sales outlet or our customer
service centre.
System battery is dead - R eplace and run SETUP
Co ntact your sales outlet or our customer
service centre.
System cache error - Cache disabled
Co
ntact your sales outlet or our customer
se
rvice centre.
System timer error
Co ntact your sales outlet or our customer
service centre.
76 Fujitsu
80


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