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Probleemanalyse en tips
SmartCard-lezer wordt niet herkend
Oorzaak Storingen verhelpen
Chipkaart incorrect geplaatst. Controleer of u de SmartCard met de chip
naar boven in de SmartCard-lezer heeft
geplaatst.
Controleer of u gebruik maakt van een
ondersteunde SmartCard. Uw SmartCard
moet voldoen aan de ISO-norm 7816-1, -2,
-3 en -4.
PIN voor SmartCard ver
geten
Oorzaak Storingen verhelpen
PIN vergeten. Als u binnen een netw
erk werkt, raadpleeg
dan uw systeembehee
rder die uw Tablet
PC kan deblokkeren
met behulp va n een
Supervisor-PIN.
User- en/of Supervisor-SmartCard verloren
Oorzaak Storingen verhelpen
User- en/of Supervisor-SmartCard verloren. Als u de User-SmartCard heeft
verloren, kunt u verder werken met
de Sup ervisor-SmartCard en een nieuwe
User-SmartCard initialiseren of de functie
SystemLock deact iveren.
Als u de Supervisor-SmartCard heeft
verloren, kunt u tevens verder werken, maar
heeft u niet meer alle rechten en kunt u
geen Supervisor-SmartCard initialiseren.
Als u beide SmartCards heeft verloren,
kunt u het systeem niet meer starten.
Wend u tot onze servicedesk. U dient
zich te identiceren als eig enaar van het
toestel. De servicedesk verbindt u dan met
onze servicepartner, die uw toestel (tegen
vergoeding) deblokkeert.
Smart
Card verloren
Oorzaa
k
Storin
gen verhelpen
SmartCard verloren.
Als u b
innen een netwerk werkt, raadpleeg
dan u
w systeembeheerder die uw Tablet
PC ka
n starten met behulp van de
Supe
rvisor-SmartCard.
78 Fujitsu
82


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