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Troubleshooting and tips
SmartCard reader is not recognised.
Cause
Troubleshooting
Chip card inserted incorrectly.
M ake sure you have inserted y our
SmartCard into the Smart C ard reader with
the chip facing upwards.
Check whether the SmartCard you are using
is supported. Your SmartCard must comply
with the ISO standard 7816-1, -2, -3 and -4.
SmartCard PIN forgotten
Cause
Troubleshooting
PIN forgotten Ifyouworkinanetwork
, contact yo ur
system administrat
or, who can unlock your
Tablet PC with a supe
rvisor PIN.
User and/or supervisor SmartCard lost
Cause
Troubleshooting
User and/or supervisor SmartCard lost If you have lost your User SmartCard, you
can continue working with the Supervisor
SmartCard and initialise a new User
SmartCard or deactivate the SystemLock
function.
If you have lost the Supervisor SmartCard,
you can continue working, but you no longer
have all your rights and can no longer
initialise a Su pervisor SmartCard.
IfyouhavelostbothSmartCards,youcan
no longer boot your system. Please contact
our Service Desk. You must provide proof of
ownership for the device. T hen the Service
Desk will refer you t o our service partner,
who will unlock your device (for a charge).
SmartC
ard lost
Cause
Troubleshooting
SmartCard lost If you work in a network, contact your
system administrator, who can boot your
Tablet PC with a Supervisor SmartCard.
Fujitsu 73
77


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Others manual(s) of Fujitsu STYLISTIC Q572

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