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Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTipsFaultTroubleshoo ting
Follow the safety notes in the "Safety/Regulations" manual when
connecting or disconnecting cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
Make a note of the steps and the circumstances that led to the fault. Also
make a note of any error messages displayed.
Switch the Tablet PC off.
Please contact the Hotline/Service De sk.
You can nd the telephone numbers in the service desk list. Please have
the following information ready whe n you call:
The model name and serial number of the Tablet PC. The serial number
is located on a sticker on the underside of the Tablet P C.
Notes of any messages that appea r on the screen and information on acoustic signals.
Any changes you have made to t he hardware or s oftware after
receiving the Tablet PC.
Any changes you have made to the BIOS Setup settings after r eceiving the Tablet PC.
Your system conguration and all peripheral devices connected to your system.
Your sales contract.
Our Tablet PCs
have been designed primarily with mobile applications in mind. This
means that con
siderable effort has been made to optimise compon ents and equipment
in terms of we
ight, space and energy requirements. Depending on the particular
conguratio
n y ou have purchased, it is possible that functionality may be slightly reduced
compared to a
desktop PC if you are running processor-intensive gaming software, e.g.
games with i
ntensive 3D graphics. U pdating your hardware with drivers which have not
been appro
ved by Fujitsu Technology Solutions may result in performance losses, data
losses or m
alfunction of the equipment. A list of approved drivers and current BIOS
versions c
an be dow nloaded from: "
http://support.ts.fujitsu.com/Download/Index.a sp"
Fujitsu 69
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