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Troubleshooting and tips
Error message/cause Resolution
CMOS battery bad
If the error message occurs repeatedly, the
buffer battery in the Tablet PC is at.
Contact your sales outlet or our
customer
service centre.
System CMOS checksum bad - default cong uratio n
used
The system conguration information is
incorrect.
Switch off the Tablet PC.
Switch on the Tablet PC.
Keep the "Change screen or
ientation" tablet
button pressed and sw itc
h on the Tablet PC.
In the BIOS Setup, select the Exit menu.
Select the entry Load Se
tup Defaults.
Select OK and press the Enter key.
Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz
When testing the exte nded memory an error has
resulted at the address xxxx.
Contact your sales outlet or our customer
service centre.
Failure Fixed Disk n
The settings of the hard disk drive are incorrect.
Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
Keyboard controller error
Switch off your Tablet PC w ith the ON/OFF
switch.
Wait 3 - 5 seconds and switch on the Tablet
PC again.
Keyboard error
If you are using an external keyboard:
Check the connection and reboot the Tablet
PC.
nn Stuck key
Make sure that no key is pressed.
Operating system not found
Check in th
e BIOS Setup whether your hard
disk has b
een set corre ctly.
Make sure that the operating system is
installed on the corresponding drive.
Press < F1> to resume, <F2> to SETUP
This error message appears if an error occurs
during the self-test be fore starting the operating
system.
Press the " Alt "key on the Tablet PC to boot
the operating system
Keep the "Change screen orientation"tablet
button pressed and switch on the Tablet PC
to access the BIOS setup.
Real time clock error
Contact your sales outlet or our customer
service centre.
nnnnK Shadow RAM failed at offset: xxxx F ailing
Bits: zzzz
Con
tact your sales outlet or our customer
ser
vice centre.
Sy
stem battery is dead - Replace and run SETUP
Contact your sales outlet or our customer
service centre.
System cache error - Cache disabled
Contact your sales outlet or our customer
service centre.
System timer error
Contact your sales outlet or our customer
service centre.
Fujitsu Technology Solutions 75
79


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