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Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTipsFaultTroubleshooting
Follow the safety notes in the "Safety/Regulations" manual when
connecting or disconnecting cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
Make a note of the steps and the circumstances that led to the fault. Also
make a note of any error messages displayed.
Switch the Tablet PC off.
Please contact the Hotline/Service Desk.
You can nd the telephone numbers in the service desk list. Please have
the following information ready when you call:
The model name and serial number of the Tablet PC. The serial number
is located on a sticker on the underside of the Tablet PC.
Alternatively, you can check the serial number in the operat ing system: Select Settings
Information on the Tablet Status. The serial number is saved in the Serial number eld.
Notes of any messages that appear on the screen and inform ation on acoustic signals.
Your system conguration an d all peripheral devices connected to your system.
Your sales contract.
Help if problems occur
Should you encounter a problem with your computer that you cannot resolve yourself:
Note the serial number of your device. You can nd the serial num ber lasered
onto the underside of the Tablet PC.
For further
clarication of the problem, contact the Service Desk for your country (see the
Service De
sk list or visit the Internet at
"
http://s
upport.ts.fujitsu.com/contact/servicedesk/ServiceDeskNumber_Int.asp"). Keep
the serial
number of your system ready for this purpose.
Resetting the Tablet PC
If the d evice no longer responds to inputs or the ON/OFF button, press and hold the
ON/OFF button for 10 seconds to switch the device off manually.
Disconnect the device at the mains adapter.
Press
and hold the O N/O FF button for 10 seconds.
The monitor turns black and the device is switched off.
Relea
se the ON/OFF button and press it again to switch the device back on.
The device vibrates brieytoconrm the restart.
Conn
ect the mains adapter again.
70 Fujitsu
74


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