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Guarantee services
13
4 Guarantee services
For our systems we generally grant guarantee claims according to
the German Civil Code as well as additional guarantee services on
agreement (see the corresponding service documentation for
details).
The system you have purchased has been produced to
environmentally sound standards and strict quality standards by
our company, which is certified to DIN ISO 9001 and DIN EN ISO
144001. We provide a statutory guarantee on all of our products, or
an extended warranty by arrangement.
5 Return of old units
The offer of taking back and recycling our systems is regulated and
guaranteed by our environmental management which has been
certified according to DIN EN ISO 14001.
As far as possible, our devices are produced from materials which
can be appropriately recycled. After use, the device is taken back
for re-utilisation or recycling of the materials, insofar as it is
returned in a state corresponding to proper use. Non-recyclable
device components are disposed of appropriately.
To return a device, please use the recycling and disposal facilities
available in your country.
Further information about country-specific recycling and disposal
facilities can be found on the Internet at:
www.fujitsu-siemens.com/recycling
If you have any other questions about disposal, please contact
your sales agent or our Help Desk.
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