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Troubleshooting and tips
46 A26391-K165-Z120-1-7619, Edition 4
The Pocket PC does not start after switch on
If the Pocket PC does not start after switch on, this may be due to one of the following:
The battery is dead.
Charge the battery.
Connect the PSC11R-050 power adapter to the cradle with the Pocket PC.
Check whether the PSC11R-050 power adapter is connected correctly to the cradle.
Check whether the power cable is plugged properly into the power adapter and into the
electrical outlet. The indicator on the power adapter should illuminate.
The battery is charged. The power-on indicator flashes orange.
PSC11R-050 power adapter is not properly connected.
Switch the Pocket PC off.
Check whether the PSC11R-050 power adapter is properly connected to the Pocket PC and
the electrical outlet.
Then switch the Pocket PC on again
The Pocket PC stops working
If the Pocket PC stops working, this may have the following reasons:
An application program has caused the fault.
Restart the Pocket PC (see section "
Switching on and off with soft reset (warm boot)").
or
If the restart does not function, reset the Pocket PC to the delivered state (see section
"
Resetting the Pocket-PC (Cold start)").
Battery is empty.
Connect the PSC11R-050 power adapter to the Pocket PC to charge the battery.
or
Connect the PSC11R-050 power adapter to the cradle and insert the Pocket PC in the cradle to
charge the battery.
The battery discharges too quickly
The battery is either too hot or too cold.
Bring the Pocket PC up / down to a normal temperature again.
If the operating time of the battery mode is extremely short, the battery is probably old and should be
replaced. Please contact your dealer for a new battery.
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