Quality of scanned text or lines is unsatisfactory.
*1: When scanning in grayscale or color, the scanned image may not become sharp and clear. If possible, use a scanner driver to configure the scan settings
that simply "binarize" (output in black & white), and then perform a scan.
ADF:
Are the glass and rollers inside the ADF clean?
Flatbed (fi-7260/fi-7280):
Is the document pad clean?
No
Perform cleaning.
For details, refer to "Chapter 6 Daily Care" (page 108).
Yes
Is the resolution appropriate?
No
Specify a higher resolution in the scanner driver.
Yes
Did you select the scan settings that simply "binarize"
(output in black & white)?
No
In the scanner driver, select the scan settings that simply "binarize" (output in black
& white). (*1)
Yes
Is there any foreign matter (e.g. dust, paper dust) on the
document?
Yes
Remove any foreign matter off the document.
It may be carried onto the glass inside the ADF or the document bed of the flatbed
(fi-7260/fi-7280), and cause the image to become dirty.
No
If the problem persists, check the items in "8.4 Before You Contact the Scanner
Service Provider" (page 159) first, then contact your FUJITSU scanner dealer or
Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.
Product:
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