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12010006 SMTP server connection was
lost while sending e-mail.
Try the following:
Check that the LAN cable of the
scanner and SMTP server is connected
properly.
Contact a system administrator to check
that then scanner IP address and SMTP
server settings are correct.
"6.3 Network Connection
Troubleshooting" (page 202)
Contact a system administrator to check
that the SMTP server is working
properly.
Contact a system administrator to check
the maximum e-mail size allowed by
the SMTP server.
12010100 Error: e-mail could not be sent. Contact a system administrator to check if
sending e-mail is allowed.
12020001 Scanned data size exceeded
maximum size allowed for
sending by fax.
Try the following:
Reduce the number of pages to be
scanned and send the fax in separate
parts.
Select a higher compression level, and
try again.
"4.7.8 Compression" (page 188)
If the problem persists, contact a system
administrator to check the "Maximum
Attachment Size" setting.
"3.6.6 Setting the e-Mail Server (SMTP
Server)" (page 69)
12020002 Could not connect to server
when sending fax.
Try the following:
Check that the LAN cable of the scanner
and SMTP server is connected properly.
Contact a system administrator to check
that the scanner IP address, SMTP
server and fax server settings are
correct.
"6.3 Network Connection
Troubleshooting" (page 234)
Contact a system administrator to check
that the SMTP and fax servers are
working properly.
Code Message Action
342


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