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Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTipsFaultTroubleshooting
Refer to the safety information in the "Safety" manual when
connecting or disconnecting cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
Make a note of the steps and the circumstances that led to the fault. Also
make a note of any error m e ssages displayed.
Switch the notebook off.
Contact the Hot line/Help Desk.
You c an nd the telephone numbers in the help desk list. Please have
the following information ready when you call:
The model name and serial number
of the notebook. The serial number is
located on a sticker on the under
side of the notebook.
Notes of any messages that appea r on the screen and information on acoustic signals.
Any changes y ou have made to the ha
rdware or software since
receiving the notebook.
Any changes you have made to the BIOS Setup settings since receiving the notebook.
Your system congura tion and all p
eripheral devices connected to yo ur system.
Your sales contract.
Our notebooks have bee n designed primarily with mobile applications in mind.
This means that considerable effort has been made to optimise components and
equipment in terms of weight, space and energy requirements. Depending on the
particular conguration you have purchased, it is possible that functionality m a y be
slightly reduced compared to a desktop PC if you are running processor-intensive
gaming s oftw are, e.g. games with intensive 3D graphics. Updating your hardw are
with drivers which have not been approved by Fujitsu Siemens Computers may
result in performance losses, data losses or m alfunction of the equipment. A
list of approved drivers and current BIOS versions can be downloaded from:
"
http://www.fujitsu-siemens.de/support/downloads .html"
Restoring installed software
Please create backup copies of your les on a regular basis. If data is lost, you can
restore your applications using the data carriers. However, if you do not have backup
copies of your own data les, it is no longer possible to resto re them.
If your operating system will not start, or if there are errors on the hard disk, the
pre-installed software m ay have to be re-installed.
10600900868, edition 1 51
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