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Troubleshooting and tips
Error message/cause Resolution
System CMOS checksum bad - default conguration
used
The system conguration information is
incorrect.
Switch the notebook off.
Switch the notebook on.
Press the function key
F2
to acces
sthe
BIOS Setup.
In the BIOS Setup, select the Exit menu.
Select the entry Load Setup
Defaults.
Select OK and press the Enter key.
Extended memo r y failed at offset: xxxx Failing Bits:
zzzz zzzz
When testing the extended memory an error has
resulted at the address xxxx.
Check whether the additional memory
module has been inse rted correctly.
Failure Fixed Disk n
The settings of the hard disk drive are incorrect.
Start the BIOS Setup (Primary Master
submenu) and select the correct sett ings.
Keyboard controller error
Switch the notebook off with the ON/OFF
switch.
Wait 3 - 5 seconds and switch on the
notebook again.
Keyboard error
If you are using an external keyboard:
Check the connection and reboot the
notebook.
nn Stuck key
Make sure that no key is pressed.
Operating system not found
Check in the B
IOS Setup whether you r hard
disk has bee
n set correctly.
Make sure that the operating system is
installed on the corresponding drive.
Press <F1> to resume, <F2> to SE TUP
This error message appears if an error occurs
during the s elf-test before starting the operating
system.
Press the
F1
function key to s tar t the
operating system.
Press the function key
F2
to access the
BIOS Setup.
Previous boot incomplete - Default conguration
used Due to an error during the previous system
boot, default value s were used for certain
settings. Check the settings in the BIOS Setup.
Press the
F1
function key when prompted
to do so.
Real time clock error
Contact your sales ou tlet or our customer
service centre.
nnnnK Shadow RAM failed at offset: xxxx F ailing
Bits: zzzz
Contact your sales ou tlet or our customer
service centre.
System battery is dead - Rep lace and run SETUP
Contact your sales ou tlet or our customer
service centre.
System cache error - Cache disabled
Contact your sales ou tlet or our customer
service centre.
System timer error
Contact your sales ou tlet or our customer
service centre.
Fujitsu 109
113


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