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Troubleshooting and tips
116 A26391-K276-Z226-1-7619, edition 2
Error message/cause Troubleshooting
Keyboard error
If you use an external keyboard:
Check the connection and reboot the notebook.
nn Stuck key
Make sure that no key is pressed.
Operating system not found
Check in the BIOS Setup whether your hard disk has
been set correctly.
Make sure that the operating system is installed on
the corresponding drive.
Press <F1> to resume, <F2>
to SETUP
This error message appears if a fault
occurs during the self-test before the
operating system is started.
Press the F1 function key to start the operating
system.
Enter the BIOS Setup by pressing F2 .
Previous boot incomplete –
Default configuration used
Due to an error during the previous
system boot, default values were
used for certain settings. Check the
settings in the BIOS Setup.
Press the F1 function key when prompted to do so.
Real Time clock error
Please contact your sales outlet or our customer
service centre.
nnnnK Shadow RAM failed at
offset: xxxx Failing Bits:
zzzz
Please contact your sales outlet or our customer
service centre.
System battery is dead –
Replace and run SETUP
Please contact your sales outlet or our customer
service centre.
System cache error – Cache
disabled
Please contact your sales outlet or our customer
service centre.
System timer error
Please contact your sales outlet or our customer
service centre.
126


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