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Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTi psFaultTroubleshooting
Refer to the safety information in the "Safety" manual when
connecting or disconnecting cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, p roceed as follows:
Make a note of the steps and the circumst ance s that led to the fault. Also
make a note of any error me ssages displayed.
Switch the notebook off.
Please contact the Hotline/Service Desk.
You can nd the telephone numbers in the Service Desk list. Please have
the following information ready when you ca ll:
The model name and serial number
of the notebook. The serial number is
located on a sticker on the under
side of the notebook.
Notes of any messages that appear on the screen and information on acoustic signals.
Any changes y ou have made to the ha
rdware or software since
receiving the no tebook.
Any changes you have made to the BIOS Setup settings since r eceiving the notebook.
Your system congura tion and all p
eripheral devices connected to your system.
Your sales contract.
Our noteb ooks have been designed primarily w ith mobile applications in mind. This
means that considerable effort has been made to optimise components and equipment
in terms of weight, space and energy requirements. Depending on th e particular
conguration you have purchased, it is possible that functionality may be slightly reduced
compared to a desktop PC if you are running processor-intensive gaming software, e.g.
games with intensive 3D graphics. Updating your hardware with drivers which have not
been approved by Fujitsu Technology Solutions may result in performance losses, da ta
losses or malfunction of the equipment. A list of approve d drivers and current BIOS
versions can be downloaded from: "
http://ts.fujitsu .com/support/downloads.html"
Fujitsu Technology Solutions 79
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