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Troubleshooting and tips
Error messages on the screen
Errormessages onthes cr eenErrormessage:
This section describes the error messages gene rated by the BIOS Setup. Error messages displayed
by the operating system or programme s are described in the relevant documentation.
If the error message appears repeatedly, despite troubleshooting measures, p lease
contact th e place of purchase or our customer service centre.
Error messag e/cause Resolution
CMOS battery bad
If the error message occu rs repeatedly, the
buffer battery in the notebook is at.
Contact your sales outlet
or our customer
service centre.
System CMOS checksum bad - default conguration
used
The system conguration information is
incorrect.
Switch the notebook of
f.
Switch the notebook on.
Press the function k
ey
F2
to access the
BIOS Setup.
In the BIOS Setup, select the Exit menu.
Select the entry Lo
ad Setup Defaults.
Select OK and press the Enter key.
Extended memory failed at o ffset: xxxx Failing B its:
zzzz zzzz
When testing th e extended mem ory an error has
resulted at the address xxxx.
Check wh ether the additional memory
module has been inserted correctly.
Failure Fixed Disk n
The settings of the ha rd disk drive are incorrect.
Start the BIOS Setup (Primary M aster
submenu) and select the correct settings.
Keyboard controller error
Switch the notebook off with the O N /O FF
switch.
Wait 3 - 5 s econds and switch on the
notebook again.
Keyboard error
If you are using an external keyboard:
Check the connection and reboot the
notebook.
nn Stuck key
Make sure that no key is pressed.
Operating system not found
Check
in the BIOS Setup whe ther your hard
disk h
as been set correctly.
Make sure that the operating system is
installed on the corresponding drive.
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs
during the self-test before starting the operating
system.
Press the
F1
function key to s tart the
operating system.
Press the function key
F2
to access the
BIOS Setup.
68 Fujitsu Technology Solutions
72


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