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Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTipsFaultTroubleshooting
Follow the safety notes in the "Safety/Regulations" manual when
connecting or disconnecting cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed a s follows:
Make a note of the steps and the circumstances that led to the fault. Also
make a note of any error messages displayed.
Sw itch the notebook off.
Please contact the Hotline/Service Desk.
You can nd the telephone num bers in the service desk list. Please have
the following information ready when you call:
The m odel name and serial number of the notebook. The serial numb er is
located on a sticker on the underside of the notebook.
Notes of any messa ges that appear on the s creen and information on acou stic signals.
Any changes you have made to the ha rdwa re or software sin ce
receiving the notebook.
Any changes you have made to the BIOS Setup settings since receiving the notebook.
Your system conguration and all peripheral devices connected to your system.
Your s ales contract.
Our notebooks
have b een designed primarily with mobile applications in mind. This
means that con
siderable effort has been made to optimise components and equipment
in terms of we
ight, space and ene rgy requirements. Depending on the particular
conguratio
n y ou have purchased , it is possible that functionality may be slightly reduced
compared to a
desktop PC if you are running processor-intensive gaming software, e.g.
games with i
ntensive 3D graphics. Updating your hardware with drivers which have not
been appro
ved by Fujitsu Techno logy Solutions may result in performance losses, data
losses or m
alfunction of the equipment. A list of approved drivers and current BIOS
versions c
an be downloade d from: "
http://support.ts.fujits u.com/D ownload/Index.asp"
Help if pr
oblems occur
Should you encounter a problem with your computer that you cannot resolve yourself:
N ote the ID number of your device. The ID number is found on the type rating
plate on the back or underside of the casing.
For further clarication of the problem, contact the Service Desk for your country (see the
Service Desk list or visit the Internet at
"
http://support.ts.fujitsu.com/co ntact/servicedesk/ServiceDes kNumbe r_Int.asp"). Whe n you
do this, please have ready the ID numbe r and serial number of your system.
76 Fujitsu
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