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Troubleshooting and tips
Error messag e/cause Resolution
CMOS battery bad
If the error message occurs repeatedly, the
buffer battery in the no tebook is at.
Contact your sales outlet or our c
ustomer
service centre.
System CMOS checksum bad - d efault congura tion
used
The system conguration inform ation is
incorrect.
Switch the notebook off.
Switch the notebook on.
Press the function key
F2
to access t
he
BIOS Setup.
In the BIO Setup, select the Exit menu.
Select the entry Load Setup Defau
lts.
Select OK and press the Enter key.
Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz
When testing the extended memory an error has
resulted at the address xxxx.
Check whether the additional memory
module has been inserted correctly.
Failure Fixed Disk n
The settings of the hard disk drive are incorrect.
Start the BIOS Setup (Primary Maste r
submenu) and select the correct settings.
Keyboard controller error
Switch the notebook off with the O N/O FF
switch.
Wait 3 - 5 seconds and switch on the
notebook again.
Keyboard error
If you are using an extern al keybo ard:
Check the connection and reboot the
notebook.
nn Stuck key
Make sure that no key is pressed.
Operating system not foun d
Check in the BIOS Setup whether
your hard
disk has been s et correctly.
Make sure that the operating system is
installed on the corresponding drive.
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs
during the se lf-test before starting the operating
system.
Press the
F1
function key to start the
operating system.
Press the function key
F2
to access the
BIOS Setup.
Previous boot incomplete - Default conguration
used Due to an error during the previous system
boot, default values were used for c ertain
settings. C heck the settings in the BIOS Setup.
Press the
F1
function key when prompted
to do so.
Real time clock error
Contact your sales outlet or our customer
service centre.
nnnnK Sh adow RAM failed at offset: xxxx Failing
Bits: zzzz
Contact your sales outlet or our customer
service centre.
System battery is dead - Replace and run SETUP
Contact your sales outlet or our customer
service centre.
74 Fujitsu Technology Solutions
78


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